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Premier Subaru Middlebury

Middlebury, CT

4.9
1,314 Reviews
Premier Subaru Middlebury is home to the premier advantage buyers benefits package which includes our peace of mind guarantee -3 day exchange policy available on every new Subaru we sell plus so much more! We are dedicated to providing you with an ownership experience worth raving to your friends about. We offer new Subaru models, used cars, and the service, parts and car financing in Watertown that folks from Danbury, Southbury, Torrington, Hartford and Middlebury CT want and need. That includes new models (i.e., the Forester, Impreza, Legacy and Outback, financing and everything in between, including genuine Subaru parts & car service in Middlebury.
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1660 Straits Turnpike

Middlebury, CT

06762

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Showing 1,314 reviews

September 05, 2017

Not my first time This wasn't my first time dealing with Premier Subaru and Sarah and won't be my last. Sarah was a pleasure to work with, overall great service! More

by FBT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Ritenour
Sep 05, 2017 -

Premier Subaru Middlebury responded

Hello, Thank you so much for being a loyal customer. We greatly appreciate it & welcome back! We are happy to hear you had great service! Sarah is an outstanding employee & we are honored to have her on our team. Thank you for choosing Premier Subaru in Watertown & we hope to see you again soon. Sincerely, Kerri Pacheco Vice President and General Manager

September 03, 2017

Pleasent Experience Subaru has a reputation and our expectations were high when we entered the Waterbury dealership. We were met by Ed as we entered and instantly felt w More

by raanscsj8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Batiata showed us how to operate all the features of the car and was extremely patient and explained everything till we understood it!, Sherry Antoni, Edwin Estrada
Sep 05, 2017 -

Premier Subaru Middlebury responded

Hello, Thank you for taking the time to leave us a five star review & rating. I'm glad to hear that so many of our employees were able to assist you successfully. We are extremely grateful for our staff and the services they provide. Thank you for shopping at Premier Subaru in Watertown & we look forward to working with you again in the future. Please enjoy your new Subaru! Sincerely, Kerri Pacheco Vice President and General Manager

September 02, 2017

no need to haggle I was in the market for an Outback 3.6R Touring earlier in the year and Premier was one of 4 dealerships I reached out to. I put my plans on hold onc More

by bvc
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Ritenour
Sep 05, 2017 -

Premier Subaru Middlebury responded

Hello, We greatly appreciate your five star review & rating. I am pleased to hear you had a positive experience with us. Sarah is an excellent employee & we are honored to have her on our team. Thank you for shopping at Premier Subaru in Watertown & we look forward to working with you again in the future. Safe travels. Sincerely, Kerri Pacheco Vice President and General Manager

September 02, 2017

SEE BELOW Great group of very professional, no nonsense, trustworthy people. I was in need of a new vehicle and I've always HATED the dickering, face to face as More

by rustyrail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Capodicci, Joe (finance?)Hernandez (?), Sal Capodicci
Sep 05, 2017 -

Premier Subaru Middlebury responded

Hello, Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I am happy to hear you had an excellent car-buying experience with us. At Premier Subaru in Watertown, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for recommending Premier Subaru in Watertown & we hope to see you again soon. Please enjoy your new vehicle. Sincerely, Kerri Pacheco Vice President and General Manager

September 02, 2017

Comfortable buying experience We had been searching for a used 3.6R Limited Outback and found a good candidate at Premier Subaru of Watertown. Our sales consultant, AJ Daluz, was v More

by Bob & Greta
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Antoni, Brian Canell, Aj Daluz
Sep 05, 2017 -

Premier Subaru Middlebury responded

Hello Bob & Greta, We greatly appreciate you taking the time to leave us a five star review & rating. I am happy to hear you had a comfortable trading/purchasing experience with us. AJ is an excellent salesmen & we are honored to have him on our team. Thank you for choosing Premier Subaru in Watertown & we look forward to working with you again in the future. Please enjoy your new 3.6R Limited Outback! Sincerely, Kerri Pacheco Vice President and General Manager

September 01, 2017

Excellent Sales experience Sal Capodicci,Sherry Antoni, and Carlos Batista were all magnificent. They were each knowledgeable, courteous, personable and easy to deal with. The l More

by 1Potato2#
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Capoccidi, Sherry Antoni
Sep 01, 2017 -

Premier Subaru Middlebury responded

Hello, Thank you so much for your five star review. I am happy to hear so many of our employees were able to assist you successfully. We are extremely grateful for our staff and the services they provide. Thank you for shopping at Premier Subaru in Watertown & we hope to see you again soon. Sincerely, Kerri Pacheco Vice President and General Manager

August 13, 2017

Happy customer An overall pleasant car buying experience. Sarah was helpful, informative, personable, and knowledgeable about the product. All this without being pu More

by Cwzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Ritenour
Aug 14, 2017 -

Premier Subaru Middlebury responded

Hello, Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I am pleased to hear you had a pleasant car-buying experience with us. Sarah is an outstanding employee & we are honored to have her on our team. Thank you for choosing Premier Subaru in Watertown & we look forward to working with you again in the future. Safe travels. Sincerely, Kerri Pacheco Vice President and General Manager

August 04, 2017

Excellent It was amazing. Great people. Especially Sarah. She is by far the best sales person I have ever dealt with. I would definitely recommend going to see More

by Dsan2248
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Ritenour
Aug 07, 2017 -

Premier Subaru Middlebury responded

Hello, We greatly appreciate your five star review & rating. I am delighted to hear you had a pleasant experience. Sarah is a superb employee and we are happy to have her on our team. Thank you for choosing Premier Subaru in Watertown & we look forward to working with you again in the future. Sincerely, Kerri Pacheco Vice President and General Manager

August 03, 2017

Satisfied customer Experience with buying our new car was good. Everyone is nice and friendly. Process of buying a new car went quick and smoothly. Drove my Subaru Fores More

by Red Subaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Capodicci, Jeff Irzyk
Aug 03, 2017 -

Premier Subaru Middlebury responded

Hello, We greatly appreciate your five star review & rating. I am happy to hear you had a good experience & love your new vehicle. Thank you for choosing Premier Subaru in Watertown & we look forward to working with you again in the future. Safe travels. Sincerely, Kerri Pacheco Vice President and General Manager

August 03, 2017

2011 3.6R Outback, Salesman Patrick Very courteous, and reasonable. Salesman and team were putting effort into getting me my best options, and made what I thought would be an unpleasant More

by 3.6outback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Colagiovanni
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Proulx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick, Carmine, Sherry Antoni
Aug 03, 2017 -

Premier Subaru Middlebury responded

Hello, Thank you for your 4.2 star review, we greatly appreciate it. I'm glad to hear that so many of our employees were able to assist you successfully. We are extremely grateful for our staff and the services they provide. Thank you for shopping at Premier Subaru in Watertown & we hope to see you again soon. Please enjoy your new vehicle. Sincerely, Kerri Pacheco Vice President and General Manager

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