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Premier Subaru Middlebury

Middlebury, CT

4.9
1,313 Reviews
Premier Subaru Middlebury is home to the premier advantage buyers benefits package which includes our peace of mind guarantee -3 day exchange policy available on every new Subaru we sell plus so much more! We are dedicated to providing you with an ownership experience worth raving to your friends about. We offer new Subaru models, used cars, and the service, parts and car financing in Watertown that folks from Danbury, Southbury, Torrington, Hartford and Middlebury CT want and need. That includes new models (i.e., the Forester, Impreza, Legacy and Outback, financing and everything in between, including genuine Subaru parts & car service in Middlebury.
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1660 Straits Turnpike

Middlebury, CT

06762

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Showing 1,313 reviews

June 29, 2017

Great Experience It was a pleasure to work with Sal on the purchase of our new Subaru. He was very helpful in picking out what we needed and we recommend anyone who v More

by bdjrtmr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Capodicci
Jun 30, 2017 -

Premier Subaru Middlebury responded

Hello, thank you for taking the time to submit your five star review. I am glad Sal was able to assist you through your car-buying experience. He is one of our best salesmen. Thank you for shopping with us at Premier Subaru Watertown. We hope to see you again soon. Best, Kerri Pacheco, Vice President/GM

June 25, 2017

Great Experience Everyone was amazingly friendly and helpful. This was an awesome experience. They took all the time we needed to understand and become proficient with More

by Ray & Dawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Batista, Sherry Antoni, Sarah Ritenour
Jun 26, 2017 -

Premier Subaru Middlebury responded

Hello Ray & Dawn, Thank you for taking the time to leave us such a wonderful five star review. I am happy to hear you had a great experience at our dealership. We are lucky to have an excellent team who all love what they do. Thank you for choosing Premier Subaru in Watertown & we hope to see you again soon. Take care, Kerri Pacheco, Vice President/GM

June 23, 2017

Time well Spent.. The Subaru Team of John Risk and..wait for it..Carlos Batista, spent over 4 hours on 6/22 making sure I picked the Perfect car for me.John Risk sold m More

by jack Wright
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Batista...showed great patience with 2 test drives, hands on help with Technology.., John Risk
Jun 26, 2017 -

Premier Subaru Middlebury responded

Hello Jack, We appreciate your feedback as well as your five star rating. At Premier Subaru in Watertown, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. I'm glad to hear that so many of our employees were able to assist you successfully. We are extremely grateful for our staff and the services they provide. Thank you for shopping at Premier Subaru in Watertown & we look forward to working with you again in the future. Safe travels! Best, Kerri Pacheco, Vice President/GM

June 22, 2017

honest Edwin was so honest and up front with us on the price. I did not have to p[at the game with the price and the trade in. There were two small scratches More

by hubbardbrian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hernandez, Jeff Irzyk, Edwin Estrada
Jun 22, 2017 -

Premier Subaru Middlebury responded

Hello, Thank you so much for being a loyal customer. We greatly appreciate it. I am happy to hear you enjoyed your experience with us. Edwin is outstanding & we are honored to have him on our team. Thank you for recommending Premier Subaru in Watertown & we hope to see you again soon. Best, Kerri Pacheco, Vice President/GM

June 17, 2017

Subaru Purchase Edwin was very helpful and to the point with giving me the information I wanted to know about making my vehicle purchase. Very good customer service a More

by rjs222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Estrada
Jun 19, 2017 -

Premier Subaru Middlebury responded

Hello, Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. Edwin is excellent & we are very lucky to have him on our team. We thank you recommending Premier Subaru in Watertown & we look forward to working with you again soon. Best, Kerri Pacheco, Vice President/GM

June 16, 2017

Update to last review I took my car for a simple oil change on June 5 couple days later it might garage and all the oil leaked out in my garage call then they came and t More

by Nina1012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Proulx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cyrstal
Jun 16, 2017 -

Premier Subaru Middlebury responded

Hello Nina, Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. We were happy to help & fix the problem. We appreciate you recommending Premier Subaru in Watertown & we look forward to working with you again soon. Safe travels! Best, Kerri Pacheco, Vice President/GM

June 16, 2017

First Subaru purchase! My husband and I were pleasantly surprised at how nice and knowledgeable Sarah was. It was our first time leasing and had alot of questions. She made More

by Christine
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sherry Antoni, Sarah Ritenour
Jun 19, 2017 -

Premier Subaru Middlebury responded

Hello Christine, Congratulations on your first Subaru & welcome to the family! We greatly appreciate your five star review/rating. I am happy to hear you had a wonderful experience with us. Sarah & Sherry are both outstanding & we are honored to have them on our team. Thank you for recommending Premier Subaru in Watertown & we hope to see you again soon. Best, Kerri Pacheco, Vice President/GM

June 15, 2017

First Car! Very difficult decision to make on what I want my first car to be. The people at Subaru did an excellent job describing the details of the Subaru. I g More

by wallm4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Irzyk, Edwin Estrada
Jun 15, 2017 -

Premier Subaru Middlebury responded

Hello wallm4. Thank you for your five star review. Your feedback is greatly appreciated. I'm glad you enjoyed your car-buying experience with us. It was a pleasure serving you. Sincerely, Kerri Pacheco, Vice President / GM

June 14, 2017

A Wonderful Experience! Sarah Ritenour was very friendly, helpful, professional and courteous - it was a wonderful experience. Having been a long time customer of the previo More

by ESF338
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Ritenour
Jun 14, 2017 -

Premier Subaru Middlebury responded

Hello, Thank you for your five star review/rating. I am happy to hear you had a wonderful experience with us. Sarah is amazing & we are lucky to have her on our team. Thank you for recommending Premier Subaru in Watertown & we hope to see you again soon. Sincerely, Kerri Pacheco, Vice President/GM

June 14, 2017

First Subaru My first Subaru purchase was hands down the easiest and best car buying experience I've ever experienced. From initial contact through the financing I More

by salpic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Colagiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich O'Loughlin, Sherry Antoni
Jun 14, 2017 -

Premier Subaru Middlebury responded

Hello, Congratulations on your first Subaru & welcome to the family! I am pleased to hear this was your BEST car-buying experience yet! At Premier Subaru in Watertown, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for shopping with us & we look forward to working with you again soon. Safe travels! Sincerely, Kerri Pacheco, Vice President/GM

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