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Premier Subaru Middlebury
Middlebury, CT
1,309 Reviews
Premier Subaru Middlebury is home to the premier advantage buyers benefits package which includes our peace of mind guarantee -3 day exchange policy available on every new Subaru we sell plus so much more!
We are dedicated to providing you with an ownership experience worth raving to your friends about. We offer new Subaru models, used cars, and the service, parts and car financing in Watertown that folks from Danbury, Southbury, Torrington, Hartford and Middlebury CT want and need. That includes new models (i.e., the Forester, Impreza, Legacy and Outback, financing and everything in between, including genuine Subaru parts & car service in Middlebury.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,309 reviews
June 14, 2016
Buying a newer used car. I came in knowing what I wanted to purchase after doing research. I found this to be helpful due to some of the staff's lack of knowledge about the ca I came in knowing what I wanted to purchase after doing research. I found this to be helpful due to some of the staff's lack of knowledge about the car. It appeared to me that the staff I was working directly with were new and learning the job. The process was a little scrambled and I was looking more for a fluid ( give and take ) car dealing process. However, the car was perfect for me and happy I invested the time and money into it. Shop around to various locations before settling. More
by Uknown
Employees Worked With
Ariq Ross, Jeff Irzyk, Jose Sabillon
June 12, 2016
Wonderful customer service I had a great experience with the sales team! They were friendly and accommodating, they were able to get me the deal I wanted and I drove away with m I had a great experience with the sales team! They were friendly and accommodating, they were able to get me the deal I wanted and I drove away with my new car that day! More
by Kmurda
Employees Worked With
Edwin Estrada
June 07, 2016
An excellent auto buying experience Our sales person, John Risk, was very knowledgeable in assisting us in deciding between the Outback and the Forester. He spent a great deal of time wi Our sales person, John Risk, was very knowledgeable in assisting us in deciding between the Outback and the Forester. He spent a great deal of time with us, took us out to test drive both models and made the experience very easy and pleasant. We are very happy with our decision to purchase the Outback and will bring it to Premier Watertown for servicing. I am very glad that John was our sales rep. I even went back after getting the car with lots of questions and he helped with everything. More
by aadjere
June 04, 2016
Excellent Purchasing Experience! Exceptional car buying experience! Sarah answered all our questions, and shared additional information very professionally. Amazing review of car a Exceptional car buying experience! Sarah answered all our questions, and shared additional information very professionally. Amazing review of car and its capabilities at pick-up! This was truly the best service I have ever received at a dealership! Thank you. More
by Pauline 2016
Employees Worked With
Eric (technician who instructed me about the vehicle capabilities and options; Kevin (Review of Purchase), Sarah Ritenour
May 30, 2016
Great experience! From the moment we arrived until I drove off with my brand new car, we were treated with respect, friendliness, and courtesy, even when I forgot somet From the moment we arrived until I drove off with my brand new car, we were treated with respect, friendliness, and courtesy, even when I forgot something important in the trunk of my trade-in & had to go back. No one 'smothered' me when I took decision making time. I was definitely in the loop of communication, but not in any annoying way. My salesman, Bo Prescott, was both helpful and courteous. I would definitely recommend this dealership! More
by Carol64
Employees Worked With
Bo Prescott
May 28, 2016
Buying a new car My wife and I had an excellent experience working with Premier Subaru. Everyone was professional and friendly. Ariq was terrific on our test drive, an My wife and I had an excellent experience working with Premier Subaru. Everyone was professional and friendly. Ariq was terrific on our test drive, and when we went back later to make the purchase, Ed and Kevin were wonderful at taking us through all the steps. More
by Al Reiff
Employees Worked With
Ariq, Kevin, Edwin Estrada
May 26, 2016
Exceptional Experience! I have purchase or leased probably 25 cars in my life and would absolutely put my purchase experience with Premier Suburu at the top. Very professio I have purchase or leased probably 25 cars in my life and would absolutely put my purchase experience with Premier Suburu at the top. Very professional, easygoing relaxed pressure free environment that was committed exceeding my expectations. Offered the best price to boot! More
by Chris R
Employees Worked With
Jeff Irzyk, Jose Sabillon, Sabra Sarandrea
May 25, 2016
I just purchased my first Subaru! This was a truly professional big-ticket purchase experience. John, my salesperson knew a wealth of information about the Outback and the Crosstrek; This was a truly professional big-ticket purchase experience. John, my salesperson knew a wealth of information about the Outback and the Crosstrek; his input assisted me in making my decision as to which vehicle would be best for me. No pressure, no gimmicks, no nonsense here. I plan to service my vehicle with this dealership. Five stars for John and the Premier Subaru team! More
by newbritainj
Employees Worked With
Jeff Irzyk, Jose Sabillon, Sherry Antoni, John Risk
May 23, 2016
Very Thankful! My experience with Premier Subaru of Watertown was great! Everyone was so helpful and kind. I feel like all my needs were met. I will totally tell my My experience with Premier Subaru of Watertown was great! Everyone was so helpful and kind. I feel like all my needs were met. I will totally tell my family and friends to come here for a good reliable car! More
by tatiannat
Employees Worked With
Jeff Irzyk, Jose Sabillon, Bo Prescott
May 22, 2016
My New Subaru Legacy This was the first purchase of a new vehicle I've made in years. Sabra made sure to go above and beyond with guiding me through the process. She made This was the first purchase of a new vehicle I've made in years. Sabra made sure to go above and beyond with guiding me through the process. She made picking up my new car quick and easy. Sherry in finance made me feel comfortable with all the paperwork. I love my new Legacy, having driven a 2007 for sometime, the upgrades are great and fairly user friendly. Sabra was very knowledgeable about the car and was sure I was comfortable with using the new technology. One of the Sales Managers, Jose came out to congratulate me and tell me that if I needed anything I could contact him. I thought that was very professional and courteous. More
by nelo81
Employees Worked With
Jose Sabillon, Sherry Antoni, Sabra Sarandrea
