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Premier Subaru Middlebury
Middlebury, CT
1,312 Reviews
Premier Subaru Middlebury is home to the premier advantage buyers benefits package which includes our peace of mind guarantee -3 day exchange policy available on every new Subaru we sell plus so much more!
We are dedicated to providing you with an ownership experience worth raving to your friends about. We offer new Subaru models, used cars, and the service, parts and car financing in Watertown that folks from Danbury, Southbury, Torrington, Hartford and Middlebury CT want and need. That includes new models (i.e., the Forester, Impreza, Legacy and Outback, financing and everything in between, including genuine Subaru parts & car service in Middlebury.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,312 reviews
September 16, 2020
My wife and myself returned to buy our second Subaru Forester because we had good luck with our first one and the dealership has been great to deal with. Our second experience was even better thanks to Forester because we had good luck with our first one and the dealership has been great to deal with. Our second experience was even better thanks to our salesman Hector Salasar he was great! The sales manager Bill LaRova was also great to work with. More
by Gabcon
September 14, 2020
My husband and I recently had a very pleasant experience with Premiere Subaru leasing my new 2020 Forester. I previously had a 2017 Forester and, as the model had been extensively updated, I was interested with Premiere Subaru leasing my new 2020 Forester. I previously had a 2017 Forester and, as the model had been extensively updated, I was interested in the differences between the two years' models. Our salesperson, Seth LaManna, and delivery specialist, Kendrick Talho, were extremely thorough and professional, but also kind and patient while answering all of our questions and concerns. The service we received was attentive while not being pushy, which is exactly what we desired. The lease of this 2020 Forester is my 9th Subaru lease. My husband and both of our sons also drive Subarus., It is the first time we've used Premiere of Watertown, and both my husband and I felt the service we received from Seth and other staff members was much friendlier and customer-oriented than the dealership we've used in the past. We will be back. More
by EMLeary
Employees Worked With
Seth LaManna, Kendrick Talho
September 12, 2020
Excellent experience overall. At seventy, first time in my life buying a car from a dealer (years of company cars), so was a little anxious. No reason for that here. Wanted low mileage, loaded 2019 Outbac my life buying a car from a dealer (years of company cars), so was a little anxious. No reason for that here. Wanted low mileage, loaded 2019 Outback Limited. (this was 09/20) .After on line searches (which showed that Premier's prices at the time beat those of other dealers) and one good but not great dealer visit in NY city, I located a suitable car at Premier. Better all in price with doc charges than cars with more miles and similar in service date. I called and spoke over an hour with Florin, who went over specs I found online. Extremely patient and helpful. We exchanged numerous texts going over questions and details. Responses were prompt and to the point. Since the website I used didn't have the feature that highlighted dings in a virtual inspection (why? What are they trying to hide," I thought), I asked Florin to inspect the car thoroughly and text me photos. Told him he better not leave out a single scratch. Got pics promptly and the dings were negligible. (When I finally saw the car, it was clear that he was thorough). We agreed terms and I gave a deposit over the phone. Bill the sales manager was quite helpful facilitating a number of things. We agreed a pick up date and Florin met me at the New Haven train station. We had a great chat all the way to Watertown. Closing was a very good, non stressful experience. Juan worked through the papers with me in a professional way. Carlos spent a great deal of time going over the features and functions. I left with a very satisfied feeling. More
by Jonathan
September 11, 2020
There’s so much I can say and so little space. The big stand out for me was trusting that I’d be back with my clean title. In short the lean company I bought my car from messed up the back and it took me stand out for me was trusting that I’d be back with my clean title. In short the lean company I bought my car from messed up the back and it took me about a month and many trips to the dmv to fix. I was on the phone weekly with Aj my salesman. Joe the manager trusted me and didn’t sell my car to the 8 people tried to buy it after I signed the paperwork on my first visit. They gave me a rental when there was issues getting the car registered in my name as well as replacing the ac condenser instead of just patching. I can see why my cousin bought 2 cars there. The cherry on top for me, they did all this for knowing I live 2.5 hours away in New Jersey. I would definitely buy another car from there. Oh I almost forgot the finance manager did me a solid with choosing the better warranty/cpo. More
by DanBear
Employees Worked With
Aj Daluz, Carlos Batista, Joseph Hernandez
September 04, 2020
Everyone was very helpful. Rachel was a perfect fit for us. She is knowledgeable of vehicles. We took a test drive and she explained some of the features of the car. We decided on the vehicle that day. We us. She is knowledgeable of vehicles. We took a test drive and she explained some of the features of the car. We decided on the vehicle that day. We came back to pick it up and Carlos explained more features in depth. Gretchen helped us through financing and registration and was very helpful. We felt like we had known everyone for a long time. We will definitely recommend Premier Subaru Watertown to our friends and family. More
by ECFIORAVANTI
Employees Worked With
Gretchen Guevara Finance Manager, Carlos Batista, Rachel Santos
September 02, 2020
I cannot say more great things about Premier Subaru of Watertown. My salesman, named Florin, was so very patient with me and spent literally hours with me to make sure I knew every option, all that was av Watertown. My salesman, named Florin, was so very patient with me and spent literally hours with me to make sure I knew every option, all that was available to me, and find the best fit for me, and my price range. He let me test drive every Subaru I expressed interest in, and even some I wasn't sure of, just to make sure I had experience with every vehicle type to make an informed decision. The atmosphere is very comfortable and easy going, definitely not like other dealers I've been to who want nothing more to do with you than a sale in their name. They were very friendly, open, and honest. It felt more like buying a car from a friend than a random salesman. Subaru is such an amazing reliable car brand that they practically sell themselves, all you have to do is tell them your price range and what color you want and they can handle the rest!! It was so easy that I hope I can go back in 10 years when I'm ready for another Subaru so I can have the same wonderful experience. I've been driving my new Subaru for a few days now and am still amazed at how smooth, fuel efficient, safe, and modern it is. The features I got for the price of the car are outstanding! I could write an even longer review about everything else I loved, or you can just go check them out yourself for a new or used Subaru and see what all the buzz is about. You won't regret it! More
by liz.angelicola97
Employees Worked With
Other Employees :
Florin Testea, Carlos Batista, Joseph Hernandez
August 31, 2020
Rachel was fantastic to work with! She was very accommodating and had a straightforward conversation with me and we were able to make a deal on a new Crosstrek happily and very efficiently. Glad I accommodating and had a straightforward conversation with me and we were able to make a deal on a new Crosstrek happily and very efficiently. Glad I was able to walk out the same day in my new vehicle. More
by aks
Employees Worked With
Rachel Santos
August 29, 2020
I visited Premier Subaru to pick up my certified pre-owned Outback, which was in excellent condition. The staff is friendly and attentive and the whole process was seamless. I look forward to bringi pre-owned Outback, which was in excellent condition. The staff is friendly and attentive and the whole process was seamless. I look forward to bringing my car in to be service in the future. More
by shelbyak
Employees Worked With
Rachel Santos
August 26, 2020
Seth Lamanna was terrific! He was the first person I met and he spent a lot of time showing me several models and taking me for a drive in one. I ended up going three times to the dealership deciding which and he spent a lot of time showing me several models and taking me for a drive in one. I ended up going three times to the dealership deciding which model I wanted and ended up buying the first model that attracted me to Subaru - the Legacy. It's a beautiful, comfortable car and one that should last me a long time. More
by Tina Marie Lorusso
Employees Worked With
Seth Lamanna, Gretchen, Carlos Batista
August 26, 2020
We came to this particular Subaru dealership because we were not happy with our local Subaru dealership and we were so excited to find this one to be great! They were extremely helpful and made our process were not happy with our local Subaru dealership and we were so excited to find this one to be great! They were extremely helpful and made our process of buying a new used car very enjoyable. This is our third Subaru and we went with the 2029 Ascent. More
by Cocobean.laura
Employees Worked With
Hector Salazar , Joseph Hernandez
