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Premier Subaru Middlebury
Middlebury, CT
1,315 Reviews
Premier Subaru Middlebury is home to the premier advantage buyers benefits package which includes our peace of mind guarantee -3 day exchange policy available on every new Subaru we sell plus so much more!
We are dedicated to providing you with an ownership experience worth raving to your friends about. We offer new Subaru models, used cars, and the service, parts and car financing in Watertown that folks from Danbury, Southbury, Torrington, Hartford and Middlebury CT want and need. That includes new models (i.e., the Forester, Impreza, Legacy and Outback, financing and everything in between, including genuine Subaru parts & car service in Middlebury.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,315 reviews
June 06, 2020
What Good Folk I went in knowing what car I was interested in and was acquainted with Rachel Santos. What an awesome woman. I was a particularly special case given m I went in knowing what car I was interested in and was acquainted with Rachel Santos. What an awesome woman. I was a particularly special case given my MA residence at this southern CT dealer, but everything was handled super well. I could not be any more glad with the clarity and assistance that she gave me. More
by JosiahD
Employees Worked With
Gretchen, Rachel Santos
May 27, 2020
Great Customer Service! This is the forth car we have purchased at Premier Subaru. We loved dealing with Rachel Santos on our new Forester purchase! She has a great personali This is the forth car we have purchased at Premier Subaru. We loved dealing with Rachel Santos on our new Forester purchase! She has a great personality and is easy to work with. We were also amazed at how well the dealership adapted to sales during the pandemic. We never had to step into the showroom during the entire purchase and all of the paperwork was prepared when we arrived at our appointed time. I think this was the most efficient car purchase I have ever made! More
by SueLoru
Employees Worked With
Rachel Santos
April 29, 2020
Dealing with Rachel Santos was a pleasure, she made my experience simple and straight forward. Rachel also went above and beyond to get me the car and coverage I wanted... Excellent experience, thank you experience simple and straight forward. Rachel also went above and beyond to get me the car and coverage I wanted... Excellent experience, thank you to her and the people at Premier of Watertown! More
by clyde969
Employees Worked With
Rachel Santos
April 16, 2020
Excellent job , Could not be happier! I have purchased my both vehicles( Outback XT 2020 and Forester 2019) from Premier Subaru one from Water town and the other one from Branford one i I have purchased my both vehicles( Outback XT 2020 and Forester 2019) from Premier Subaru one from Water town and the other one from Branford one in late 2018 and the other late 2019 . I can not be happier with each of them ( my son uses the Forester) , great cars . I was extremely well treated each time by the sales staff at both locations. And the service staff has been excellent . Any time I needed something , Boom it was taken care of right away and very affordable. I could not be any happier ! More
by Bardyah
April 01, 2020
Bought a '17 Forester I hate dealing with dealerships and salespeople. When my wife and I were looking for our last car, the salesperson at the dealership we went to could I hate dealing with dealerships and salespeople. When my wife and I were looking for our last car, the salesperson at the dealership we went to could not have been any worse. He said and did everything wrong. So even though it was very close to my work, we did not buy a car from them and never will go back there again. That's why we ended up at Premier Subaru, even though it was a much further drive for us. We worked with Rachel Santos. She could not have been any more pleasant or easy to work with. She brought us out several cars to check out and went out of her way to help and to make sure that we were happy. So we will be back in a couple of years when we will be looking for a new vehicle. More
by samanning
Employees Worked With
Rachel Santos
March 29, 2020
A few weeks ago, I unexpectedly found myself in need of a new car. From the 1st minute on, salesperson Vincent Davis made this a very positive experience. Not only was he kind, professional, & very easy to w new car. From the 1st minute on, salesperson Vincent Davis made this a very positive experience. Not only was he kind, professional, & very easy to work with, he went above & beyond, & found me the perfect vehicle. He knew exactly which vehicle & equipment before I did, & he made the whole process completely comfortable. All costs were crystal clear, there were no surprises at the end, & I never felt pressured. This has been the easiest & best experience I've ever had buying a car. Premier Watertown is the best, and Vincent, I can't thank you enough! And thank you Bill, Joe, & Shannon as well. I love my 2020 Forester, it is perfect! More
by Mary M
Employees Worked With
Other Employees :
Vincent Davis, Joseph Hernandez
March 21, 2020
Purchase of our Certified Pre-owned Outback My wife and I visited Premier Subaru of Watertown, and were warmly greeted by Vincent Davis, who proceeded to assist us in the purchase of a Certified My wife and I visited Premier Subaru of Watertown, and were warmly greeted by Vincent Davis, who proceeded to assist us in the purchase of a Certified Pre-owned 2017 Outback. Along with Vincent, Carlos, Juan, and Joe, all experts in their own areas of responsibility, Premier Subaru was presented as a first-class, customer-centric dealership. We just picked up our beautiful automobile, and look forward to many years of enjoyment. More
by waltervanwyck
Employees Worked With
Juan, who assisted with the extended warranty and final paperwork., Carlos Batista, Vincent Davis, Joseph Hernandez
March 15, 2020
Rachel is professional, thorough, and knowledgeable. She was kind and found answers to things she didn’t know. A genuine person to interact with. Wonderful crew there. was kind and found answers to things she didn’t know. A genuine person to interact with. Wonderful crew there. More
by Peterson.athena
Employees Worked With
Rachel Santos
March 14, 2020
This is the best dealership ever to purchase a vehicle through! Ryan, Joe and Bill did everything to help us get the best deal! They are amazing! Buying our new Subaru through them was such a piece of min through! Ryan, Joe and Bill did everything to help us get the best deal! They are amazing! Buying our new Subaru through them was such a piece of mind!! We HIGHLY recommend them to everyone! I can't thank them enough for ALL they did for us!! We will always go back and use them and also reccomend them! We appreciate all the hard work they did to get us into our new Subaru Crosstrek, and they did it in one late afternoon!! Seriously, the best dealership!! Thank you!! More
by Faithjay
Employees Worked With
Joseph Hernandez, Ryan Mulcahy
March 10, 2020
Quick professional honest sales and service At Premier Subaru Watertown I have experienced employees who are very courtesy helpful and well educated on their products. It has always been a ple At Premier Subaru Watertown I have experienced employees who are very courtesy helpful and well educated on their products. It has always been a pleasure stopping in their sales or service department. They always are very accommodating and put you the customer first. More
by Diane.damiano
Employees Worked With
Other Employees :
Gretchen, John Risk, Carlos Batista, Rachel Santos
