Premier Subaru Middlebury

Wonderful staff and great experience! I had the pleasure of working with Vince who sold me my New 2018 Subaru Legacy, and I couldn't have had a better experience. I have never met a salesm I had the pleasure of working with Vince who sold me my New 2018 Subaru Legacy, and I couldn't have had a better experience. I have never met a salesman so kind and understanding and helpful! I know my parents have always had their favorite salesman at Subaru for as long as I can remember but that changed when we met Vince. He guided me in choosing the best car for my needs within my budget, which was very important to me. He kept in contact with me as we waited for the delivery day and helped to accommodate my schedule. I felt like Vince was part of the family, and it made a very stressful situation of purchasing a new car easy. I am so grateful to him for all he has done and his help! Sherry was also wonderful in helping with finances, she is so kind and helpful in making the process go smoothly. I am thankful to everyone at Premier in Watertown, you won't find better people anywhere else! More

first Subaru I traded in a Honda for a new Subaru Crosstrek. Everyone at the dealership was very helpful. Started the search on the web and telephone. Michael Cola I traded in a Honda for a new Subaru Crosstrek. Everyone at the dealership was very helpful. Started the search on the web and telephone. Michael Colagiovanni was my go to person. He found me the car I wanted at the price point I wanted. When I went into the dealership I dealt with John Risk, Joe Hernandez and the queen of tech, Darlene Lopez. I got a fantastic deal on my trade in. The dealership is like a little family. I went back to get help with learning some of the high tech safety features and some other little things. People knew me and greeted me warmly. It was an easy and very positive experience. I can see why they get good reviews and people go back More

First Big Purchase was fast and easy! This was my first time buying a almost new car and my experience at Premier Subaru was fast, easy, and great! Before going to the Subaru dealer in Wa This was my first time buying a almost new car and my experience at Premier Subaru was fast, easy, and great! Before going to the Subaru dealer in Watertown I had been looking around in other Subaru dealers; however, since I already have a car in mind with specific features and was not looking into a new car, it was hard to find a car that matched my description. Therefore, I began to search online, which is when I came across a car that was a perfect match and was at the Subaru dealer in Watertown, CT. This dealer was about 30 minutes away from where I lived, so I knew I would have to be driving back and forth if I ended up deciding to buy the car I had found online. When I went in the first day I didn't automatically go for the car I found online, I started by looking around at what other pre-owned cars were available. Once I did that I went in to ask for more information, which is where I met Vincent. Vincent was great! He was so enthusiastic and willing to help in anyway. Just one thing I though was inconvenient was that he was not able to answer a couple of questions about the car that I had. The questions involved the warranties on the car; however, he immediately found someone to answer my questions. In the end I was convinced by Vincent to buy the car, which I completely did not plan on doing that day! My idea was to look around and come back another day, but this car was a perfect match and the deal for the car was unmatchable! I then began the paperwork and to run my credit since I was financing the car. Carmine was very helpful in this step! He was able to break down the loads of information into simpler terms, which I greatly appreciate since this was my first time buying a car and I had no idea what I was in for. He gave me an estimate of what my monthly payments would end up being and how much I would have to put down in order to reach my goal. Finally, Joe assisted me which the contract, informed me about the warranties the dealer provided, and most importantly got me a great deal on the interest rate! To summarize my experience, I went in on a Thursday and drove my new car home the next day by the afternoon! This was great because I only had to drive back and forth twice! All I was in charge of was getting a bank check and the insurance information, the dealer did everything else, which included getting my new plates! Even though I went into Premier Subaru with a car already in mind and almost set I never felt pressured into buying a car, which is a very uncomfortable experience I had to experience in another dealer. Everyone at Premier Subaru was very friendly and answered all my questions. I consider myself a tough customer because I like to know every detail before making a big purchase so I tend to ask LOTS of questions, but at Premier Subaru everyone was very patient and went over information I didn't understand with me (sometimes even more than once!). I would definitely recommend buying a car here not only because of the service they provide and from my experience, but also because this dealer offered great prices for many of their cars! More