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Premier Toyota of Amherst
Amherst, OH
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I purchased a used pick-up. What they promised was not what they delivered once the papers came. I asked for the internet price which they agreed to, but then they deducted a thousand from my trade-in, a what they delivered once the papers came. I asked for the internet price which they agreed to, but then they deducted a thousand from my trade-in, and charged me for the "free" auto butler, and although it was a certified used vehicle, they still said I needed the extra warranty for coverage. It appears this dealership is only looking for one-time customers. Get a quote and take it elsewhere for a better deal. Integrity should not be on their slogan. More
We purchased a gently used 2007 Toyota Sienna fall of 07 and have been very pleased with both the purchase and the service. Our purchase went very smoothly and quickly. We have returned for our routine se and have been very pleased with both the purchase and the service. Our purchase went very smoothly and quickly. We have returned for our routine service appointments several times this past year and a half and each visit was handled very well. Premier Toyota has a comfortable area for those of us who wait for our vehicles with sofas, soft chairs and even a fireplace. The television is on but not so loud to bother my reading. I was even asked by an employee if I wanted a different channel. My car was serviced and results discussed with me. We buy Toyotas because of the quality and this van has not disappointed. We will continue to use Premier even though there is another dealer closer to us mainly because of the friendliness and quality of service we have received. More
I had a great experience at Premier Toyota. I was purchasing my first car so I was new to the whole experience. Everyone there was very friendly and very accomodating. Brian worked with me and we wer purchasing my first car so I was new to the whole experience. Everyone there was very friendly and very accomodating. Brian worked with me and we were able to come up with the perfect car that fit my budget and it was the color I wanted and everything. My only criticism is on that particular day they were short staffed in the adminstrative department. We had to wait over an hour to get in to see someone to finalize the paperwork and make my first payment. I realize this wasn't Brian's fault but it did make the experience a little more frustrating beause it took up a lot of our day. That being said I have nothing but praise for Brian and all the employees at Premier everone was wonderful to us and the atmosphere is very welcoming. Thanks again! More
My experiences at Premier Toyota Scion have been nothing short of stellar. In 2006 my son and I both purchased new Toyota's. I chose a Corolla, before gas went to almost $4 a gallon, and my son bought a Cam short of stellar. In 2006 my son and I both purchased new Toyota's. I chose a Corolla, before gas went to almost $4 a gallon, and my son bought a Camry. We are both pleased to be Toyota owners and Guests of Premier Toyota Scion, Amherst Ohio. Each visit to the store for service, a free car wash or to kick tires and dream about the next Premier Toyota is like a family reunion. I like to fact that the Premier Family also supports the local community and desires to give back. Way to go Premier Team!! First time Toyota owner. Walter Ventrice Avon Lake, Ohio More
Salesperson was very friendly, quite patient as we ordered a car in a color which evidently was difficult to get in this area. However, we did get it. She offered several other choices (none at any sa ordered a car in a color which evidently was difficult to get in this area. However, we did get it. She offered several other choices (none at any saving) in the meantime. We would recommend this salesperson and this dealership in future. More
Dear Mr Rob, I wish to take the opportunity to provide feedback on my recent experience of the Purchase of a Toyota Yaris 2009. I have to say that I was very impressed with the service, friendliness, feedback on my recent experience of the Purchase of a Toyota Yaris 2009. I have to say that I was very impressed with the service, friendliness, professionalism and courtesy and consideration provided to me in the overall purchase process. With amazing service and follow up, when the time comes, I will certainly approach Premier Toyota Scion for my next vehicle. I am very pleased with the car. Thanks Naveen Mareboina More
Premier is a new, fresh and clean dealership. My salesman, Greg Vandersommen, was knowledgeable without being pushy. He helped me make a great deal. I've already recommended two friends to the dea salesman, Greg Vandersommen, was knowledgeable without being pushy. He helped me make a great deal. I've already recommended two friends to the dealership, and I only just bought my car a month ago! I also appreciate the fact that the dealership attempts to be as "green" as possible, for example, recycling engine oil to heat the building. A+ on all points. More
Buying a new car can be a daunting experience to be sure. From first entering Premier Toyota, and being approached by our salesman, Gregory Vandersommen, I knew that would not be the case. Greg was professio From first entering Premier Toyota, and being approached by our salesman, Gregory Vandersommen, I knew that would not be the case. Greg was professional, friendly, and had the knowledge and experience to answer my questions, get me the price I needed, and provide a financing solution to meet my needs. The managers I talked to were also helpful. The facility is beautiful and well appointed, not to mention immaculate. There were refreshments provided that certainly made a difference. Although they did not have the color I was looking for, in the model I'd picked, they quickly located a vehicle for me, and my return visit was very pleasant to pick up my car. Greg followed up by mail, email, and phone thanking me for my business and insuring there were no questions or concerns on my end. He also thanked me for bringing in another buying customer, who had a similarly great experience working with Greg and dealing with Premier Toyota. I would recommend this salesman and dealership again. More
It is the greatest experince i had so far whie buying a vehicle, my sales person worked with me al the way thru the process. Now I am very much enjoying my Toyota Camry, 5000 miles later it is running like vehicle, my sales person worked with me al the way thru the process. Now I am very much enjoying my Toyota Camry, 5000 miles later it is running like a champ and have never let me down, best service , best vehicles More
I purchased a new Tacoma in Nov 2008 from Premier Toyota. I was very pleased with experience and professionalism of the salesperson. My saleperson was Gerald Coghlan. He answered all questions and met all I was very pleased with experience and professionalism of the salesperson. My saleperson was Gerald Coghlan. He answered all questions and met all my expectations. I would not hesitate to purchase another vehicle from Premier. R Ocdise More