Premier Toyota of Amherst
Amherst, OH
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Excellent service, such a positive experience. My saleswomen Jenny Hillis kept me informed every step of the way. She couldn’t have been more helpful. This was my first time buying a new car on my My saleswomen Jenny Hillis kept me informed every step of the way. She couldn’t have been more helpful. This was my first time buying a new car on my own and Jenny helped me so much. Drew the financial manager was also excellent, informative and kind. I highly recommend this dealership. More
Disappointed is an understatement…I bought a car from here nearly 6 years ago and had such a positive experience that I recently chose to return to buy a new car vs. going to my local Toyota dealership. here nearly 6 years ago and had such a positive experience that I recently chose to return to buy a new car vs. going to my local Toyota dealership. I even expressed this to the salesperson I spoke to - Let me just say things have definitely changed. No communication and very unprofessional. I requested my down payment back, as I would rather give my business to someone who actually wants it and is willing to help me! Do better for your customers…especially a returning one! More
Very accommodating, no pressure and they actually listen to you. No stereotypical sales acts here. Professional and caring. You can trust them to do right by the customer. to you. No stereotypical sales acts here. Professional and caring. You can trust them to do right by the customer. More
Salesmen were courteous, professional and efficient; good communications; vehicle was fairly priced. Will need to take vehicle in for more explanations. communications; vehicle was fairly priced. Will need to take vehicle in for more explanations. More
I have only dealt with the service department really and they have been great. Fast and always keep me updated about whats going on. Very nice, but not overly fake nice. I feel comfortable while I am the they have been great. Fast and always keep me updated about whats going on. Very nice, but not overly fake nice. I feel comfortable while I am there and waiting. More
I had the best experience buying a car grant the sales man was awesome and Jennifer in finance was awesome too... I highly recommend, man was awesome and Jennifer in finance was awesome too... I highly recommend, More
Absolutely without a doubt the best experience I have ever had purchasing an automobile. The dealership is clean, well staffed, and very professional. I have bought 100's of cars in my lifetime, and my e ever had purchasing an automobile. The dealership is clean, well staffed, and very professional. I have bought 100's of cars in my lifetime, and my experience at Premier Toyota has to be one of the best I have had. The staff are very knowledgeable and quick to help with any questions. From the sales experience to the final delivery of the vehicle the entire process was perfect. I have purchased multiple vehicles from them this year already, and plan on continuing to buy from them for the foreseeable future. Grant, my sales rep went over and above every step of the way. The Service Department is also a great place to have your vehicle serviced. The service bays and surrounding areas were one of the cleanest shops I have seen in a long time. The couple of Techs (Eric S and Tyler K) that I interfaced with were absolutely amazing. The management in all departments are outstanding. Ryan The New Car Manager is an absolute pleasure to work with. The Service Writers are very helpful and prompt. Overall 100% 5 Star dealership all the way around! More
Very accommodating and efficient. I was also very pleased with how Ted explained the work that was done and what to expect in the future. I was also very pleased with how Ted explained the work that was done and what to expect in the future. More