Premier Toyota of Amherst

No Pressure Sales I was looking for a very hard-to-find Tacoma (TRD Pro, with limited edition color, certain accessories...) and I reached out to every local dealer, a I was looking for a very hard-to-find Tacoma (TRD Pro, with limited edition color, certain accessories...) and I reached out to every local dealer, as well as stores in 17 states. Premier Toyota's Customer-Focused sales guy, RICK BONICA, called me and told me "I have the perfect truck for you." I've heard that before, I thought. Unlike other dealers who will tell customers anything to get the customer to step into the showroom, Rick truly had the truck. He sent me a spec sheet, pictures, and pricing. and things just got better from there. (NOTE on PRICING: More that half the dealers I spoke with priced the hard-to-find vehicles thousands of dollars over MSRP. Which tells customers right away that those dealers will screw you ever step of the way. Make a customer for life... Not for one sale). PREMIER does not inflate prices. Any way, back to the superstar salesguy... Rick took great care to make sure I got all purchase options, lease scenarios and offered help with sourcing additional accessories. Due to my travel and work schedule I was unable to get to the dealership to finish paperwork, so Rick held onto the truck (with a small deposit) and we did all the paper two weeks later. At delivery, Rick had all the papers ready to sign. No surprises or pressure to buy more. Rick did a great walk around delivery of the truck, showing me all the features, helping me set up my phone, walking through the Entune Entertainment system and making sure I was ready to go before I left the lot. RICK BONICA scored a top rating from me. I look forward to working with him again (and that is not something I have said of many dealers I have worked with in the past.) DEALERSHIP. Premier Toyota is easy to get to, offers a great customer lounge, friendly staff, wifi, pretty good coffee, dog treats (I was told that they are only for dogs), loaner cars and a no pressure environment. Great job Rick!! More

Ideal customer interaction! Paul was the ideal sales representative from beginning to end of our interaction. He never once made me feel pressured He is very knowledgeable and pe Paul was the ideal sales representative from beginning to end of our interaction. He never once made me feel pressured He is very knowledgeable and personable. I will continue to go to Paul and refer him to friends and family! Marcus in finance is amazing and definitely comes through for his customers as well. Premier Toyota has definitely exceeded my expectations in customer service during a stressful purchase!!!. More

Great experience, with no added pressure! I went to this dealership after contacting Brett on their online sales and the whole transaction was so easy. I was going through a tough time and Bre I went to this dealership after contacting Brett on their online sales and the whole transaction was so easy. I was going through a tough time and Brett and his associates made the whole experience so easy and quick. They also agreed to hold a vehicle for a couple of days to make sure I didn't lose the opportunity. They truly cared about me being a satisfied customer. I want to thank Brett and the team for being true professionals. This was my 4th vehicle from Premier and I believe I am a customer for life. Thanks for everything and I will see you guys again. More

Wonderful out of state transaction! Tariq is a class-act salesman. I was looking for a very particular make, model, color and options truck and found it at Premier Toyota. Tariq was ab Tariq is a class-act salesman. I was looking for a very particular make, model, color and options truck and found it at Premier Toyota. Tariq was able to assist me when I called. He gave me all the detailed information and history about the truck. Buying from 700 miles away, you have to have an honest person on the other end of the phone, Tariq was all that and more. I decided to fly and drive the truck back home and Tariq assisting in making all the necessary arrangements for me once I arrived at the airport. The truck was as described and he impressed me with his knowledge of the truck and how to operate the features and functions. Thank you Tariq. Mark S. More

Switched from lease to a buy. Brett helped me again with a car! He makes your time seem short. He seems like he knows how to help manage money so you still leave yourself with some Brett helped me again with a car! He makes your time seem short. He seems like he knows how to help manage money so you still leave yourself with something. He's always helpful . More

Tariq is One of a Kind We saw a used Tacoma on the lot, but had reservations about the dealership. We had a bad experience in the past. But Tariq met us in the lot. We immed We saw a used Tacoma on the lot, but had reservations about the dealership. We had a bad experience in the past. But Tariq met us in the lot. We immediately told him about our concerns and he explained that things had changed, and he explained that he "Navigates" us through the sale, he does not pressure or persuade. That was so refreshing. He was very attentive, easy to talk to, has a great sense of humor, and we purchased the truck. He really knows the product, too. He set us up with the phone system and explained everything. We were there late, and he did not push or hurry us. This was the best experience we have ever had purchasing a vehicle. We definitely recommend you ask for Tariq at Premier Toyota! We will be returning to him when we need another one. More

Excellent service Brett went out of his way to be helpful and educational. Very prompt. He answered all of my questions. He is an excellent sales representative. Brett went out of his way to be helpful and educational. Very prompt. He answered all of my questions. He is an excellent sales representative. More

Recent vehicle purchase My experience with Premier Toyota of Amherst in the purchase of a 2017 Yaris sedan was excellent. Especially the help of salesman Tariq Muqeet who wal My experience with Premier Toyota of Amherst in the purchase of a 2017 Yaris sedan was excellent. Especially the help of salesman Tariq Muqeet who walked me through the process of buying this vehicle and Premier Toyota who went the extra mile to see to my convenience. More

Awesome salesman Brett was a wonderful salesman. He answered every question I had to the fullest and in a timely manner. He got me the car of my dreams Thank Brett was a wonderful salesman. He answered every question I had to the fullest and in a timely manner. He got me the car of my dreams Thank you Brett More

Great Service and Purchasing Experience I have been dealing with Premier Toyota for over 8 years and both the service and purchase experience for me have always been great. Drew Vance was m I have been dealing with Premier Toyota for over 8 years and both the service and purchase experience for me have always been great. Drew Vance was my salesperson this time and the process was quick and easy. More