Premier Toyota of Amherst
Amherst, OH
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Horrible Service Separtment Horrible service department!! incompetent, Unable to diagnose issues, makes excuses, charges fees for NO work done. I would NOT use again and warn Horrible service department!! incompetent, Unable to diagnose issues, makes excuses, charges fees for NO work done. I would NOT use again and warn anyone against using them. More
Knowledge and professional sales staff. I just purchased a new hybrid vehicle at this dealership. The sales staff was very professional and knowledgeable. I had many questions since it wa I just purchased a new hybrid vehicle at this dealership. The sales staff was very professional and knowledgeable. I had many questions since it was my first hybrid vehicle. More
Easy breezy Just for just a jeep commander from Premier Toyota. I worked with Tariq, and the process was quick and easy. Tariq was very attentive, and ALWAYS a Just for just a jeep commander from Premier Toyota. I worked with Tariq, and the process was quick and easy. Tariq was very attentive, and ALWAYS available when I had a question. He worked very hard to earn my business and made sure he did everything to do so. I live three hours away from the dealership and he even made arrangements to have the vehicle delivered to me. I would highly recommend Premier Toyota, and highly recommend Tariq. No one will work HARDER to make you a satisfied customer. Next time I need a vehicle, I will check with him first! More
Excellent I have given this rating because my experience at Toyota and also with my sales person was excellent very friendly and knowledgeable I would recommend I have given this rating because my experience at Toyota and also with my sales person was excellent very friendly and knowledgeable I would recommend this dealership. More
Courteous professional service Our car was ready on time and delivered as promised with a new set of wheels and Sirius radio. Can't say enough about the great service we received. Our car was ready on time and delivered as promised with a new set of wheels and Sirius radio. Can't say enough about the great service we received. Thanks to Patty Wagner and the staff. More
Great service My wife took the car in for service. She was extremely pleased in the way she was treated, and also in the way other customers were treated as well. V My wife took the car in for service. She was extremely pleased in the way she was treated, and also in the way other customers were treated as well. Very satisfied. More
No pressure and hassle free! We felt very comfortable working with the team at Premier. They listened to us and answered all our questions. Everyone we dealt with was very profes We felt very comfortable working with the team at Premier. They listened to us and answered all our questions. Everyone we dealt with was very professional and polite. More
I had an excellent experience dealing with Tariq Working with Tariq was easy and pleasurable. Tariq worked with me past business hours to make my buying experience easy and efficient. He went above Working with Tariq was easy and pleasurable. Tariq worked with me past business hours to make my buying experience easy and efficient. He went above and beyond normal service, driving 2+ hours to meet me and exchange my new purchase with my trade in... On a Friday afternoon and into the evening. That is what I call Customer Service! Thanks Tariq! More
Looking for a "Car"elationship! Brett went above and beyond the call of duty. He sold me a 2013 Certified Chevy Impala in August 2016. Due to unfortunate circumstances it was totalle Brett went above and beyond the call of duty. He sold me a 2013 Certified Chevy Impala in August 2016. Due to unfortunate circumstances it was totalled in March 2017! He immediately took on the mission to once again find me a car that made my hearts desire. He recommended several very worthy vehicles on top of a dozen I test drove from other dealerships BUT I still didn't have a replacement? I know I was a very picky and difficult customer and gave him a short list of like 15things I wanted and they were very specific details. It took him 3 weeks but somehow Brett resurrected my totalled vehicle and contacted me immediately. He met all my specifications plus some and got me my precious cars twin back down to the exact same color. I definitely wouldnt be a happy driver or probably have a car still if it wasnt for his hard work, dedication and patience with my over zealous specifications and personality. He is truly a gem! Thanks a million Brett! More
Great Service, Great Car I came in just a nervous college senior needing a car after graduation. I got great assistance and advice and service, and now I feel confident in dri I came in just a nervous college senior needing a car after graduation. I got great assistance and advice and service, and now I feel confident in driving off to my new future. More