Prescott Honda

Scheduling was easy. Maintenance was timely. Carter Reed was courteous and professional. Explained work to be done and options. I will return for sure. Maintenance was timely. Carter Reed was courteous and professional. Explained work to be done and options. I will return for sure. More

The service and personnel are always friendly, efficient and knowledgeable - from the initial phone contact, through check in, diagnostics, communication, service and delivery. and knowledgeable - from the initial phone contact, through check in, diagnostics, communication, service and delivery. More

It was a busy Friday, and I think they were maybe shorthanded in, but the representative was working his very hardest to maintain the response to every client that was there with their vehicle, and I shorthanded in, but the representative was working his very hardest to maintain the response to every client that was there with their vehicle, and I appreciated his attention to each and everyone of us as to what was going on And how soon it would be finished for us in our car. More

All the usual details such as test drive, etc. were handled by Lukas very well considering that he is new. The actual sale was handled by the Sales Manager, Mike and he did well past expectations. were handled by Lukas very well considering that he is new. The actual sale was handled by the Sales Manager, Mike and he did well past expectations. I had an issue with my trade-in and Mike was more than accommodating. More

I was a first time customer who came in for my first oil change on my new 2024 Honda civic. Chris Rice, the service advisor, was very helpful and professional, as I had many questions about services etc.. o change on my new 2024 Honda civic. Chris Rice, the service advisor, was very helpful and professional, as I had many questions about services etc.. on my new car. I was in and out fairly quickly for being a walk in, got the service I needed at a fair price and even a complimentary car wash that I very much appreciated. I highly recommend Prescott Honda. More

Carlos was great. Very informative ans saved ne 15% on my bill since my budget was extremely tight due to a family emergency that I had. Thank you. Very informative ans saved ne 15% on my bill since my budget was extremely tight due to a family emergency that I had. Thank you. More

Carter was very polite and professional. He explained everything and made sure I understood what I was paying for. I misunderstood my warranty and he was very gracious and understanding. Als He explained everything and made sure I understood what I was paying for. I misunderstood my warranty and he was very gracious and understanding. Also, midway through my stay there he came and told me much longer I would need to wait, That is appreciated. More

As usual my visit for service went well, all of my issues were addressed, Prescott Honda’s employees were friendly & helpful .. great customer service were addressed, Prescott Honda’s employees were friendly & helpful .. great customer service More

Service advisor was considerate and conscience. He kept me advised of progress through the morning. Took time to answer all questions and explain in detail. He kept me advised of progress through the morning. Took time to answer all questions and explain in detail. More

Good service and thorough explanation of services provided always are very helpful and quick to respond with answers provided always are very helpful and quick to respond with answers More