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Prescott Honda, the service department in particular, is the best dealership I have ever dealt with. They are helpful, informative and great problem solvers. I own two CR-Vs and they are the only people who the best dealership I have ever dealt with. They are helpful, informative and great problem solvers. I own two CR-Vs and they are the only people who are allowed to work on my cars. Chris Harris, the service manager always has time for me and I appreciate it. More

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The service rep was great and work was completed when they said it would be. they said it would be. More

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For years in the past,I have never been a Honda kind of person, with the exception of motorcycles. Here now in the past several years, my significant other and family have owned Honda's. They had CRV's and person, with the exception of motorcycles. Here now in the past several years, my significant other and family have owned Honda's. They had CRV's and Pilot. I was impressed with the Honda's and had a chance to periodically drive them, and found them pretty nice to drive. All though I my self more of a pick-up kinda guy never put much serious thought in Honda for myself, until I saw the Ridgeline and like the Ranchero or the El Camiono now we are talking about a car like pick up which has always appealed to me. Now I have one, and really happy with it .... More

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This is my first time at the dealership since I moved to Prescott Valley and they were very courteous and helpful and I appreciate that Prescott Valley and they were very courteous and helpful and I appreciate that More

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Friendly service and helpful in explaining findings. I only wish it didn’t take so long, but the work was completed in the time frame that was discussed prior to the start of work I only wish it didn’t take so long, but the work was completed in the time frame that was discussed prior to the start of work More

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Scheduling was easy. Maintenance was timely. Carter Reed was courteous and professional. Explained work to be done and options. I will return for sure. Maintenance was timely. Carter Reed was courteous and professional. Explained work to be done and options. I will return for sure. More

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It was a busy Friday, and I think they were maybe shorthanded in, but the representative was working his very hardest to maintain the response to every client that was there with their vehicle, and I shorthanded in, but the representative was working his very hardest to maintain the response to every client that was there with their vehicle, and I appreciated his attention to each and everyone of us as to what was going on And how soon it would be finished for us in our car. More

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All the usual details such as test drive, etc. were handled by Lukas very well considering that he is new. The actual sale was handled by the Sales Manager, Mike and he did well past expectations. were handled by Lukas very well considering that he is new. The actual sale was handled by the Sales Manager, Mike and he did well past expectations. I had an issue with my trade-in and Mike was more than accommodating. More

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Carlos was great. Very informative ans saved ne 15% on my bill since my budget was extremely tight due to a family emergency that I had. Thank you. Very informative ans saved ne 15% on my bill since my budget was extremely tight due to a family emergency that I had. Thank you. More

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Carter was very polite and professional. He explained everything and made sure I understood what I was paying for. I misunderstood my warranty and he was very gracious and understanding. Als He explained everything and made sure I understood what I was paying for. I misunderstood my warranty and he was very gracious and understanding. Also, midway through my stay there he came and told me much longer I would need to wait, That is appreciated. More

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