Prescott Honda - Service Center

Great people work at Prescott Honda So nice to get acquainted with the service dept at Prescott Honda. Many years ago, the dealership and service were different and a place I would defin So nice to get acquainted with the service dept at Prescott Honda. Many years ago, the dealership and service were different and a place I would definitely stay away from. Actually, the previous ownership prevented me from ever buying a Honda, although there were several I was interested in. Not so with this new place and new ownership. Very happy with my salesman a year ago and very happy with the person in charge of service when you drive in. She was very nice even though the reason my battery died was my fault for not driving the car enough. Extremely accommodating to do the yearly oil change without an appt while I was there. And all the other people in the dealership were equally nice. It is a welcoming dealership and one I intend to buy from again someday. If all the employees in the workplace were as nice as Kelly Hill, the world would be a better place. I hope they pay her well for she is an amazing representative for the brand. More

Prompt service and fast Very polite and efficient . Service was explained and check out quick. Coupon for service was $36 but addional fee for tire rotation and brake review. Very polite and efficient . Service was explained and check out quick. Coupon for service was $36 but addional fee for tire rotation and brake review. Specials should include cost for all level one service. More

service dept Always a pleasure to work with. The wait time is exactly as expected. Comfortable setting with fresh brewed coffee. Work explained. Costs discussed up Always a pleasure to work with. The wait time is exactly as expected. Comfortable setting with fresh brewed coffee. Work explained. Costs discussed up front. More

Rodent/dog damage Was happy with the quick service on my vehicle. I did not have an appointment however, it was taken care of in a very timely manner. Hopefully it wi Was happy with the quick service on my vehicle. I did not have an appointment however, it was taken care of in a very timely manner. Hopefully it will be the last time I will have to have someone work on my vehicle due to rodent and/or our dog causing the problem. Thanks More

Oil Change/ Air bag Replacement Brought my car in for an oil change just so happened they received some air bags that same morning. My vehicle was part of the recall so prior to my o Brought my car in for an oil change just so happened they received some air bags that same morning. My vehicle was part of the recall so prior to my oil change my air bag was replaced. Noble Jones the service manager is top notch and always on top of things. The maintenance people are great. I will always have my maintenance done at Prescott Honda. More

recall parts replaces They really have it together in their service dept. You drive right up and they take your car and fix it. They have a nice waiting area and everyone i They really have it together in their service dept. You drive right up and they take your car and fix it. They have a nice waiting area and everyone is very friendly and professional. They even washed my car for warranty work. Sweet. More

Replace airbag They could not have been better. Everything was done quickly and they notified me as soon as it was done. The personnel were very nice. They could not have been better. Everything was done quickly and they notified me as soon as it was done. The personnel were very nice. More

Treat us like family When we pulled up, my hands were full and I had a very wiggly toddler. Both service managers came over and scooped up my child and grabbed the dog lea When we pulled up, my hands were full and I had a very wiggly toddler. Both service managers came over and scooped up my child and grabbed the dog leash. They are always patient, calm and trustworthy with me. I know we are getting good care when we take our car to Honda. More

Warranty Work Honda of Prescott was prompt in ordering parts for repair. They were courteous and expedited our request for auto butler as well as completing work o Honda of Prescott was prompt in ordering parts for repair. They were courteous and expedited our request for auto butler as well as completing work on the factory defect. More

Oil Change I came into the dealership for an oil change and was surprised to learn that I also need an new air bag. Both completed in a timely manner. I came into the dealership for an oil change and was surprised to learn that I also need an new air bag. Both completed in a timely manner. More