1,516 Reviews of Prescott Honda - Service Center
Tony V. and the service team at Prescott Honda have taken good care of my cherished 2012 Crosstour as it crosses its 150k mile threshold. They had a high bar and the service team at Prescott Honda have taken good care of my cherished 2012 Crosstour as it crosses its 150k mile threshold. They had a high bar to achieve, set by my former service provider in Colorado, but I've gained a lot of confidence in them. Would be nice if more service "loyalty discounts" were available and offered to regular customers, of which I am one. More
Pleasant and efficient service representative helpful when asked questions. The sjuttlr rides were convient and pleasant when asked questions. The sjuttlr rides were convient and pleasant More
Great service, great people, great management! I recommend them to everyone! Thank you! It's appreciated I recommend them to everyone! Thank you! It's appreciated More
Garret was great. Everything was taken care of the recalls and the maintenance. It was my first using Prescott Honda for my car, and the service was completed sooner Everything was taken care of the recalls and the maintenance. It was my first using Prescott Honda for my car, and the service was completed sooner than expected. More
Sales, service, parts, it doesn't matter. Everyone is friendly, professional and always eager to assist with any issue I may even think I have. I'd much rather be at this dealership that an Everyone is friendly, professional and always eager to assist with any issue I may even think I have. I'd much rather be at this dealership that any across the street and I have had vehicles at both. More
Ruth and Chris in service were exceptional. Buying from Ruth was easy. Chris in service was knowledgeable and professional, he kept me informed throughout. Buying from Ruth was easy. Chris in service was knowledgeable and professional, he kept me informed throughout. More
Garrett was very helpful and went out of his way to explain what I needed. explain what I needed. More
Good service but watch out for the diagnostic service pricing! They charge $209 for any diagnostic service. I bought my car in for a "TPMS System" warning and was charged a total of $307 to diagnos pricing! They charge $209 for any diagnostic service. I bought my car in for a "TPMS System" warning and was charged a total of $307 to diagnose and replace one sensor. I can have a sensor replaced for $70 or so at most any tire store in town. I should have done more internet research on the problem before relying on Prescott Honda to fix such a simple problem. More
First time working with Carter and he was phenomenal! Great customer service and approachable, answered all my questions friendly and confident. By far the most pleasant experience I’ve had. Great customer service and approachable, answered all my questions friendly and confident. By far the most pleasant experience I’ve had. More
Greeted politely and friendly, listened to my concerns and took care of problem. Thank you! and took care of problem. Thank you! More