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Prestige Chrysler Jeep Dodge

Las Vegas, NV

4.0
685 Reviews

6520 Centennial Center Boulevard

Las Vegas, NV

89149

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Showing 685 reviews

April 20, 2023

I needed to get a key programed for my truck. Even though it was busy, Lawrence was very efficient and helpful. More

by sfarina99
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lawrence
Apr 21, 2023 -

Prestige Chrysler Jeep Dodge responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

April 20, 2023

Lawrence is the best! He is helpful, efficient, and communicates with you every step of the way. I could not have asked for a better service agent! More

by Terrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence
Apr 21, 2023 -

Prestige Chrysler Jeep Dodge responded

Hi Terrie, we’re thrilled to get this kind of feedback.Thank you for taking the time to review us. Hope to see you again in the near future!

April 20, 2023

Great workers fast reliable and courteous again thks see you all soon again thk you much More

by Ponziojames
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Gonzalez
Apr 24, 2023 -

Prestige Chrysler Jeep Dodge responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

April 19, 2023

Prestige has the best service department I have ever worked with for a vehicle. Chrysler had given a 10-14 day estimate for parts and Jack, Service Director, was able to expedite that to just under a More

by Aly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Farris
Apr 20, 2023 -

Prestige Chrysler Jeep Dodge responded

Thanks so much for the awesome review! Our team always aims to go above and beyond for both service and communication. We're pleased to hear that Jack and the team did a fantastic job and finished your service sooner than expected. We look forward to working with you again in the future. Have a fantastic day and see you next time!

April 12, 2023

Roberto was EXCELLENT! !! professional and so helpful took good care of Aretha that's my cars name. The other 3 people I spoke with when I was trying to get information on m More

by Ladybird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERTO
Apr 14, 2023 -

Prestige Chrysler Jeep Dodge responded

Thank you for your feedback. We're glad to hear that Roberto was able to provide great service and make sure that your vehicle runs at its best. Our service technicians always aim to provide high-quality communication to all of our customers but sometimes issues can arise. We would love to speak with you directly about your issue. When convenient, please reach out to Rick Alpern, at ralpern@prestigecdjr.com.

April 12, 2023

I was in for routine maintenance and a recall issue. Everyone that I encountered was very courteous and professional. More

by warren.maxvill
Recommend Dealer
Yes
Employees Worked With
Jack Farris, Tom Cuthbertson
Apr 13, 2023 -

Prestige Chrysler Jeep Dodge responded

Hi Warren, we appreciate the positive feedback. It means a lot. We will share this with the team!

April 11, 2023

This was my first trip to the dealership. Robert was my service advisor. It was a friday afternoon when I got there. I had a warranty issue. I got my vehicle back, repaired on the same day. I More

by desmomike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Apr 12, 2023 -

Prestige Chrysler Jeep Dodge responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

April 08, 2023

I was a return customer. Never again. Service writer had no knowledge of cars, business practices or customer service. Left messages for management; calls never returned to f More

by lambtron
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Diaz, Jeffrey Tanenbaum, Bob Kelly, Bob Lee, Tyler Lavin, Hector Busdamante, Eros Hernandez
Apr 14, 2023 -

Prestige Chrysler Jeep Dodge responded

Thank you for bringing this to our attention. We always intend to provide excellent communication to our customers about their vehicles and service. We would love to speak with you directly regarding your issues and to learn more about your experience. Please reach out directly to our General Manager, Rick Alpern, at ralpern@prestigecdjr.com. Thank you for your time and patience.

Apr 17, 2023 -

lambtron responded

My favorite part of this ordeal was being asked for the last 4 digits of my Social security number for Identification.

April 06, 2023

My service advisor, robert@prestigedodge, was so helpful, professional, and cater to all my needs. He tried his best to go above and beyond to help me with my vehicle, and I appreciate his service. More

by Jcromwell2807
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 07, 2023 -

Prestige Chrysler Jeep Dodge responded

Thank you for choosing us to service your vehicle! We're happy that Robert was extremely helpful throughout your visit and we'll be sure to let him know that you appreciated all of his hard work and the hard work of our team. We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

April 04, 2023

James was very knowledgeable and answered all of our questions. The service was smooth and completed ontime. More

by Joe
Recommend Dealer
Yes
Employees Worked With
Robert, Jack Farris
Apr 06, 2023 -

Prestige Chrysler Jeep Dodge responded

Hi Joe, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Have a wonderful day!

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