Prestige Chrysler Jeep Dodge

This place is the only dealership that did not want to honor the Mopar coupon thats located in the app. The guy made up a story about the copon being a service plan I had to purchase through mopar. I cal honor the Mopar coupon thats located in the app. The guy made up a story about the copon being a service plan I had to purchase through mopar. I called Mopar they had no clue what the dealership was asking of me to redeem the cupon. I had a 9:40 appointment for an oil change. 3.5 hours later and I'm still sitting here. Another guy sitting her is coming up on a 4 hour wait. Do not buy here, or get your car serviced here. No one here cares. Every customer that I've seen in here today has been unhappy. This location is closest to me but I'd rather travel to Henderson during rush hour traffic than ever come here. More

Brought my truck in for suspension issues. I knew I had an exhaust leak but forgot about it. Their tech noticed this and brought it to my attention. They were able to fix it under warranty. Th I knew I had an exhaust leak but forgot about it. Their tech noticed this and brought it to my attention. They were able to fix it under warranty. Thank you More

Great job very fast! Good communication. One if the issues I needed fixed turns out wasn’t. They were able to get my car back to me quickly Good communication. One if the issues I needed fixed turns out wasn’t. They were able to get my car back to me quickly More

I have to say the customer services has not been great here. This is my 2nd time getting my vehicle serviced here and both times have a mandatory reservation requirement. Both times I have has to sit an here. This is my 2nd time getting my vehicle serviced here and both times have a mandatory reservation requirement. Both times I have has to sit and wait well over 2 hours for the service (oil change) to be completed. Today I had a 8:20A service appointment and now at 12:30 I am still waiting for this service to be completed. If you are going to provide service appointments with specific dates and times for service, stop over booking and making your customers wait hours for the work and back log to be completed. completely unacceptable wast of your customers time. More

My previous service, I was not satisfied at all. I took my Wagoneer for a oil change and repair or replacement of a seat belt. After 3 hours , I was told it was ready and the seat belt would need t I took my Wagoneer for a oil change and repair or replacement of a seat belt. After 3 hours , I was told it was ready and the seat belt would need to be ordered. Nothing was said about the oil change and I thought it had been done but no it wasn’t I was very upset about this. On my return visit Eric was my service guy and he did a very good job of taking care of all of our needs and sped up the service because I had a little one with me. Eric was very considerate to my needs and explained all what was done after the service. I will request Eric always going forward More

I went to Prestige to get my oil changed and they were very helpful and accommodating. very helpful and accommodating. More

Took care, with no issues, oil change, washed the car, and I was able to comfortably sit waiting while on business call. and I was able to comfortably sit waiting while on business call. More

Fast and professional service with excellent results! ! If you need a name, Lawrence is my "GoTo" person for services and maintenance. ! If you need a name, Lawrence is my "GoTo" person for services and maintenance. More

Fantastic service! She listened to all of my wants and needs and help me get into the vehicle of my dreams She listened to all of my wants and needs and help me get into the vehicle of my dreams More

Lawrence Hancock & other staff who helped us were all awesome! Keep up the good work Prestige & you'll have a loyal customer! awesome! Keep up the good work Prestige & you'll have a loyal customer! More