Prestige Chrysler Jeep Dodge

A part was no longer made for my 2013 jeep compass so that is a little scary to me. They did keep me informed everyday on my jeep. Customer service was great but when parts are no longer made that is a that is a little scary to me. They did keep me informed everyday on my jeep. Customer service was great but when parts are no longer made that is a problem as I had a life time warranty on this jeep. More

I’m happy with my last visit, specially with the time. It’s the first time my car was ready in the time l was told. I was provided with a ride too. Thank you. It’s the first time my car was ready in the time l was told. I was provided with a ride too. Thank you. More

The Service team sure did earn 10+ in all areas! Andy (service advisor) was extremely polite, professional, communicating every step of our service with me. Our vehicle was completed much sooner th Andy (service advisor) was extremely polite, professional, communicating every step of our service with me. Our vehicle was completed much sooner than promised and properly repaired. Thank you so much! I'm giving your service department all 10's! More

Service was very good. Robert was very courteous and my truck service was completed sooner than promised. Robert was very courteous and my truck service was completed sooner than promised. More

Clean shop. Client service reps very attentive and provide good service. Good experience overall. Recommend Prestige Chrysler Jeep Dodge. Client service reps very attentive and provide good service. Good experience overall. Recommend Prestige Chrysler Jeep Dodge. More

Always have my car done within time frame given. Easy to schedule. Great customer service Easy to schedule. Great customer service More

Dropped vehicle off for service on a Wednesday at 7am. Was told it could be up to 48 hours before they are able to run diagnostics. Heard nothing by Friday afternoon, so I contacted them. Was told my "ser Was told it could be up to 48 hours before they are able to run diagnostics. Heard nothing by Friday afternoon, so I contacted them. Was told my "service advisor" was out sick. Why didn't any other service advisor or the service manager contact me to give me an update, knowing my advisor was out? Even when I asked for an update, no one else could look it up. On Monday I finally heard from my advisor asking which repairs I wanted to proceed with. Had I been asked this the previous Friday, the parts could have been ordered that day and work could have started. Parts were ordered Monday and arrived Tuesday and Wednesday. No one bothered to start work when the part arrived or even check if the parts were correct or damaged. I asked why my vehicle wasn't being worked on and was told every other vehicle in the shop had been there longer (7 days at this point). It appeared to me that since my work was warranty work, I was being sidelined. When they finally started work on Friday, they realized one of the parts was damaged and they had to order new ones that wouldn't arrive until the following week. Until work actually started on Friday (9 days after dropping it off), not once did the service department contact me with updates, I had to initiate contact every day. Customer service is dead. More

Everyone is so friendly. I appreciate being greeted with a smile. They always take great care of my car and tell me exactly what needs to be done. It is done in a timely man I appreciate being greeted with a smile. They always take great care of my car and tell me exactly what needs to be done. It is done in a timely manner and they take great care of it. It always looks showroom new when returned to me. I have been treated with respectful by everyone there. John and Lawrence are great. Thank you. More

Great dealership, service is always amazing and answered all my questions. It was completed much faster than I thought all my questions. It was completed much faster than I thought More

I purchased my Ram2500 at Prestige new in 2018, since then they have changed hands. I moved out of the area. Due to scheduling issues I had to go to Las Vegas and not Carson City which is closer to my h then they have changed hands. I moved out of the area. Due to scheduling issues I had to go to Las Vegas and not Carson City which is closer to my home. I am so happy in the future I will drive the extra miles to get to Prestige. They went beyond just good customer service. They have got my business. BTW I live 200 miles from Prestige and the drive is worth the time and money! More