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Prestige Chrysler Jeep Dodge

Las Vegas, NV

Overview
Reviews
4.1
683 Reviews
Call Dealership (702) 475-6576

6520 Centennial Center Boulevard

Las Vegas, NV

89149

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Showing 683 reviews

December 24, 2022

Prestige is very attentive and let you know every step of the repair They are excellent in communication More

by richackerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Fisk, Gara Wheeler, Precious Peters, Miguel Cardenas, Robert Knudsen, Robert Oshiro, Matt Riley, Rich Crockett, Zach Reed, Cesar Munoz
Report | Print
Dec 27, 2022 -

Prestige Chrysler Jeep Dodge responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

December 19, 2022

Horrible experience, they make you buy extended warranty and when is time to do any repairs they hold your truck for ever, it’s a stupid way of doing Bussines honestly but I would say don’t buy the extended More

by salvarezr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All of them are the same, Isabel was my service person that helped me
Report | Print
Dec 27, 2022 -

Prestige Chrysler Jeep Dodge responded

Thank you for your feedback. We apologize that you were unsatisfied with your visit. When convenient, we would love to speak with you directly regarding your visit so that we can learn more. When convenient, please reach out to our General Manager, Rick Alpern, at ralpern@prestigecdjr.com. Thank you for your time and patience.

Dec 27, 2022 -

salvarezr1 responded

Sent the email back

December 19, 2022

Lawrence from the Service Department has overseen maintenance work on my Jeep for the past two years and has been outstanding. He is timely, professional, personable and consistently “delivers” on More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Hancock
Report | Print
Dec 21, 2022 -

Prestige Chrysler Jeep Dodge responded

Thank you for trusting us with your vehicle, Ken! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

Dec 21, 2022 -

Ken responded

Thanks for posting, Happy holidays to Lawrence. Ken W

December 18, 2022

I always get great service normally I work with Lawrence, but he went home sick so I ended up working with Eric he was also very Professional and knowledgeable. Prestige is my SHOP More

by dgbag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence,Eric
Report | Print
Dec 18, 2022 -

dgbag responded

You cannot find more helpful people Than Prestige I went to Jim Marsh and they put a BIG SCRATHACH IN MY HOOD so needless to say I only Goto PRESTIGE

December 17, 2022

Lawrence my service advisor was the best thank you guys! !! My car runs amazing its like new. I will recommend to all my friends!!!! More

by Deanmars12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence H., Gara Wheeler
Report | Print
Dec 17, 2022 -

Deanmars12 responded

The best work fastest time and great customer service is held at prestige chrysler jeep dodge. Cant beat the prices or guarantees anywhere else in Las Vegas!! Big thanks to Lawrence and the rest of the team. You guys make it happen at an affordable cost. Great work and will recommend to friends and family.

Dec 19, 2022 -

Prestige Chrysler Jeep Dodge responded

Thanks for the great review, Dean! We appreciate you taking the time to give us your thoughts and share your experience. We'll be sure to let Lawrence know that he did a fantastic job! We look forward to serving you again soon!

December 11, 2022

Great service, Lawrence was very informative and kept me up to date on the parts and service. More

by dirich1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Hancock
Report | Print
Dec 12, 2022 -

Prestige Chrysler Jeep Dodge responded

Thanks for the great review. Have a wonderful day!

December 02, 2022

It was a dealer recall never got it done in the 2 days I left it there!! Then they called me back said they needed it for a week and no rental so will NEVER buy another vehicle thru these guys!! More

by Alan ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Just said Robert not sure which ine, Robert Knudsen, Robert Oshiro
Report | Print
Dec 08, 2022 -

Prestige Chrysler Jeep Dodge responded

Alan, Thank you for your feedback. We apologize that your service was not finished in the time you were expecting. There is currently a factory issue with the part necessary for your recall. We have tried to reach you several times regarding the status of your recall so you would be up to date with information but were sadly unable to speak with you. We would still love to work with you and we would like to speak with you directly regarding your service so that we can improve. When convenient, please reach out to our Service Manager, Jack Farris, at jfarris@prestigecdjr.com or call him at 702-810-4782

Dec 08, 2022 -

Alan ford responded

They never told me my part was on back order?? The service guy told me the mechanic was behind so?!?!? I am currently going to another dodge dealership on Monday we shall see how backed up they are!!

November 28, 2022

Very professional and kind. Helped me out with all my issue's. Lawrence was a great help. More

by Jkpuffs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence
Report | Print
November 28, 2022

Lawrence was very professional and helpful once again. Lawrence is the man to go to if you need your vehicle serviced! More

by Jkpuffs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence
Report | Print
Nov 29, 2022 -

Prestige Chrysler Jeep Dodge responded

We appreciate the review. Thanks for taking the time. We look forward to seeing you again soon!

November 15, 2022

James made it so difficult to purchase a car that I wanted to buy, that I gave up and went to a different dealership in another city. He even had the audacity to text me at 3:29am to ask me if I was pa More

by alan
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
James
Report | Print
Nov 21, 2022 -

Prestige Chrysler Jeep Dodge responded

Thank you for your feedback. We apologize that you were unable to purchase the vehicle that you were looking for. This is not the experience we want our customers to have. When convenient, we would like to speak with you directly so that we can learn more about your visit. Please reach out to our General Manager, Rick Alpern, at ralpern@prestigecdjr.com. Thank you for your time and patience.

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