Prestige Chrysler Jeep Dodge

I went there to look around and was approached by the salesman very nice and professional showed me the truck and I took delivery of it very easy and friendly salesman very nice and professional showed me the truck and I took delivery of it very easy and friendly More

A fantastic experience. I will always bring my car here. Best place to be is here. I will always bring my car here. Best place to be is here. More

The following was posted as a response to my previous complaint -- We appreciate you sharing your feedback with us, and we apologize for the inconvenience. Please our General Manager at raplern@prest complaint -- We appreciate you sharing your feedback with us, and we apologize for the inconvenience. Please our General Manager at raplern@prestigecdjr.com if you would like to give us another chance. Thank you for your time. The e-mail given, is returned as NON DELIVERABLE The following is the response I sent to above given e-mail address. Dear Sir, "Dealer Rater" has forwarded your dealership response me, to contact you. My name is John Wojciechowski, and in June, I brought in my Jeep because of a warning light "Transmission Temp Above Normal". I paid for Diagnostics - first I was told, $200, and then a couple of days later, I was told I had to pay $2000 for the diagnostics. Your Service Advisor said I needed a new transmission, and you replaced it for $8,000. At issue here, is that after you replaced the transmission, the problem was not fixed - same warning light kept coming up. The new $8,000 transmission did not fix the problem. You then replaced the CPM - Computer Powertrain Computer, and yes, that did fix the problem. There was nothing wrong with the original transmission, only signals that the bad CPM was sending to it. As a matter of fact, when the vehicle was first sold, there were Recalls, and service bulletins, concerning this very same scenario, but to correct it, the repair was not to replace the transmissions, but to replace, or reflash, the CPM's. You charged me $8,000 for a transmission that did not fix the problem I brought the vehicle in for, but you gave me the $400 CPM that did fix it. Why was the "Diagnostics" that I paid for, not done correctly? This is second complaint on this issue, on the first one, you asked me to contact Jack Farris, who did not respond to my e-mail to him, at the dealership, or on the Dealer Rating website. Thank you sir, John Wojciechowski I SENT THIS MESSAGE TO E-MAIL GIVEN _ WAS RETURNED AS UNDELIVERABLE> I have tried to contact this Dealership twice on this e-mail, and it does not get delivered, as it must not be legit. Customer Service???????? And this is the General Manager? More

Always greeted with professionalism, Dealership is very clean, Service is attentive to my needs and finished with my vehicle before it’s time and cleaner than I brought it in! clean, Service is attentive to my needs and finished with my vehicle before it’s time and cleaner than I brought it in! More

Very attentive, and clean! ! I was surprised how fast they finished the work on my grand cherokee!! They even called me to let me know the jeep was done! And i can pick it up an ! I was surprised how fast they finished the work on my grand cherokee!! They even called me to let me know the jeep was done! And i can pick it up anytime...Thank you eric in service!! Wil bring my grand cherokee fir service again next time it needs one. More

Sal and his boss were great throughout the process. They were flexible to my needs and timely. They were flexible to my needs and timely. More

Excellent costumer service. The sales man explained everything and answered all questions we asked about vehicle The sales man explained everything and answered all questions we asked about vehicle More

Terrible service. I phoned at least 7 times and left written messages to have them call me. Not one of my calls were returned. Had my dealer call him at least ten ti,e I phoned at least 7 times and left written messages to have them call me. Not one of my calls were returned. Had my dealer call him at least ten ti,es and no return call. Wasn't offered loaner or rent al car as per service agreement or car warranty. Ordered a part we already had at my dealer and waited three days for it to come in. Replaced the tire on Friday or Saturday and did not call us to come and pick it up. Did not call me to pick up the vehicle but called my wife. Complained to my wife about me calling him so many times. Very unprofessional and would not recommend this service department! More

These guys were great! Great experience and customer service! Highly recommend them for a car purchase. 5 star dealership in my book. Great experience and customer service! Highly recommend them for a car purchase. 5 star dealership in my book. More

Quick, friendly service and made sure I had rides to and from after dropping off my car. from after dropping off my car. More