Prestige Chrysler Jeep Dodge

While the service manager Jack is no longer with Prestige, keeping him on as long as they did just makes this place look bad. It took over 5 months for my vehicle issues to be resolved. Prestige and Prestige, keeping him on as long as they did just makes this place look bad. It took over 5 months for my vehicle issues to be resolved. Prestige and Chrysler Care do not work well together, my case was closed a total of 3 times and marked as completed by the dealership and unknown to me since an open case for too long makes the dealership be questioned. When calling Chrysler Care they were the ones to inform us. An issue that would have taken a week or two to complete between both for a warranty issue took almost half a year and all over communication. It's embarrassing that us as the customer had to call both on an almost weekly basis for status updated and to make things move along. We are not rude or aggressive people in anyway and were very understanding, more than understanding on both ends, I even removed the reviews that were asked of me to be removed, which I did to get someone to call me, which of course the manager called me the same day. Thats the only way to get them to call you and listen and but of course for something in return. When the vehicle was finally going to be fixed I felt the least they could do was to let us use a courtesy vehicle for a few days. They of course declined, yet on every service advisors window a sign discusses how they are not responsible for personal item loss in a courtesy vehicle, which is odd since they don't offer that per district. Overall very disappointed since I bought a new vehicle from this place, bought all the warranty's and expected a lot more than what I received. More

Best car dealership I have ever dealt with purchase was fast and painless woukd buy from them again and recommend them to friends and family fast and painless woukd buy from them again and recommend them to friends and family More

Emily was great to work with…went above and beyond. Great selection of vehicles. Finance was fast and easy, Great selection of vehicles. Finance was fast and easy, More

Fastest car deal I have ever made. Painless all dealerships should follow their example in operating this way Painless all dealerships should follow their example in operating this way More

Alex Goncalvez demonstrated excellent customer service to both my sister and I. He answered all my questions and made the process quick and easy. The manager, Randy was great as well. Kept checking on us to both my sister and I. He answered all my questions and made the process quick and easy. The manager, Randy was great as well. Kept checking on us to make sure we were comfortable while we were waiting More

Great customer service and extremely knowledgeable and friendly. I will definitely take my vehicle back for service. Thank you. friendly. I will definitely take my vehicle back for service. Thank you. More

Kris Palm & CJ made sure I got the car I wanted at the super low price I insisted on! They didn't pressure or rush me and went out of their way to ensure my special financial arrangements were met to my super low price I insisted on! They didn't pressure or rush me and went out of their way to ensure my special financial arrangements were met to my complete satisfaction. I'm more than happy to recommend them to my family, friend and fellow Red Rock Mopar Club members. More

Love that the dealership did a vehicle check and discovered an issue. They verified prior to calling me that is was covered under my warranty and was able to fix it immediately and I didn't have to discovered an issue. They verified prior to calling me that is was covered under my warranty and was able to fix it immediately and I didn't have to wait any extra time More

They did great. Randy brooks and Emily helped me out greatly. As a first time buyer I am happy what they did for me and my purchase. Randy brooks and Emily helped me out greatly. As a first time buyer I am happy what they did for me and my purchase. More