
Prestige Chrysler Jeep Dodge
Las Vegas, NV
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Well, I bought a Chevy Colorado from here on November 17, 2021. I left the lot and the service 4wd light came on and the headlight switch didn't work. I emailed the sales person and got no response. I have i 2021. I left the lot and the service 4wd light came on and the headlight switch didn't work. I emailed the sales person and got no response. I have it a couple weeks and then called and left a message with the sales manager. He never called me back either. Time to escalate. Stay away from this place. They are the used car cliche. After seeing this review, the salesperson finally called me back. He told me that the email address I emailed was his personal email address and that he never saw my email. Funny, he saw email from me just fine when we was selling me the truck and was having me email my insurance information to it. Very professional. Their solution was that the truck is still under factory warranty and to take it to a Chevy dealership to have them fix it or they would just take it to a Chevy dealership and fix the problem. I asked him why I would have them take the truck to a Chevy dealership and that I would just take it myself if that was their solution. His response was a condescending "Have a good day" and hung up on me. More
Both Roger and our Finance Manager were AWESOME and made the experience very quick and efficient! Roger kept in touch with me until the right vehicle for me was available and followed up with me immediatel the experience very quick and efficient! Roger kept in touch with me until the right vehicle for me was available and followed up with me immediately! More
Justin, my service writer is amazing. Professional and communicative. Car shuttle service drive and service was prompt and accommodating. The only reason I didn’t give a 5 star rating was because I wait communicative. Car shuttle service drive and service was prompt and accommodating. The only reason I didn’t give a 5 star rating was because I waited over a month for a rear seat belt part for my 2018 2500 ram P/U. One would assume that getting a seat belt fixed would be a rush priority. More
There’s only ONE place that has worked on my truck- Prestige- for a reason. The work done has always been great and the people have always been friendly and informative. Prestige- for a reason. The work done has always been great and the people have always been friendly and informative. More
Technician was very thorough on what service was going to be completed. The car feels like new. He checked the air in my tires as I requested and adjusted them accordingly. Great customer service in timely f be completed. The car feels like new. He checked the air in my tires as I requested and adjusted them accordingly. Great customer service in timely fashion, before and after service. He checked back with me within a day. Follow up is key to awesome customer service. Thank you. More