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Prestige Chrysler Jeep Dodge

Las Vegas, NV

4.1
683 Reviews

6520 Centennial Center Boulevard

Las Vegas, NV

89149

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Showing 683 reviews

October 10, 2021

Not a good experience. Dealership had my truck for 4 days never worked on it. More

by FW
Recommend Dealer
No
Employees Worked With
Eric Fantauzzo
Oct 20, 2021 -

Prestige Chrysler Jeep Dodge responded

We appreciate the feedback, FW, and can understand the frustration. We’d love a chance to speak with you directly so we can better look into the delay. If you don’t mind, please reach out to Jack Farris at jfarris@prestigecdjr.com at your earliest convenience. Thanks.

October 06, 2021

Worst place ever! Customer service is horrible, they charge me for a bulb and never place one in there, had to come back and got my money back and they hold my car for 2 days for a light bulb! Ridiculou More

by Isaiah rydah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack the service director
September 30, 2021

I received a great deal and fast service I was in and out in record time and a new truck. More

by valleymedics@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CDJR
Oct 01, 2021 -

Prestige Chrysler Jeep Dodge responded

Thanks for the review! We're so glad you decided to work with us. Please drive safe and give us a call if you have any questions.

September 23, 2021

I received excellent service on Saturday, I give them a 10+, had a pleasant experience More

by EZRAinvegas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Fantauzzo
Sep 24, 2021 -

Prestige Chrysler Jeep Dodge responded

Really glad you had a positive experience. Thanks for reviewing. Have a great day!

September 23, 2021

Gentlemen who helped me was super nice. Service was great, and they gave me my car back clean just like it was just purchased off the lot!!! Very impressed. I believe the guy who helped me was Eric. At More

by Michrankins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric , JR Fisk, Gara Wheeler, Precious Peters, Miguel Cardenas, Robert Knudsen, Robert Oshiro, Matt Riley, Rich Crockett, Zach Reed, Cesar Munoz
Sep 24, 2021 -

Prestige Chrysler Jeep Dodge responded

Thank you for trusting us with your vehicle, Mich! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

September 15, 2021

Buying a car can be frustrating and time consuming. I had a very good experience buying a new truck at Prestige Chrysler Jeep Doge Ram. Trevor and Emily were both very helpful, they helped me find the best t More

by Bryan Nelson
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Rodriguez, Trevor Reimer
Sep 16, 2021 -

Prestige Chrysler Jeep Dodge responded

Thanks so much for the 5-star review! We're so glad you chose to work with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

September 12, 2021

Brought my Pacifica in for some issues. Lawrence worked with me closely throughout the service. They were very busy, but he kept me up to date on the progress. I needed a lift and they arranged a curtesy d More

by Jan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lawrence
Sep 13, 2021 -

Prestige Chrysler Jeep Dodge responded

Thank you for trusting us with your vehicle, Jan! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

September 11, 2021

Had to take my car in for service and had Justin helping me. He was absolutely FANTASTIC. Thanks for being honest about the work needed and doing your best to get me a good deal(: More

by Meganj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 13, 2021 -

Prestige Chrysler Jeep Dodge responded

Megan, Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

September 10, 2021

Worst experience. The Service advisor, Andy, was very unprofessional. I was given my car back and immediately had a new check engine light that occurred while under the service department care. The first More

by slatergd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy
Sep 17, 2021 -

Prestige Chrysler Jeep Dodge responded

Slater, Thanks for letting us know. We’re looking into this and would like a chance to speak with you directly so we talk about the charges and ensure your car is working properly. If you don’t mind, please reach out to our service manager at jfarris@prestigecdjr.com. Thanks.

Sep 26, 2021 -

slatergd responded

I did reach out to him initially. Was told that a 10% discount was the best he could do. Not even close to trying to help. As far as customer service, he also gets no stars. Very bad. I'm getting the feeling that this dealership cares nothing about their customers. Zero. And I will continue to post as much. I will NEVER return. I will also recommend to family and friends that this dealership should be avoided at all costs.

September 07, 2021

I had to take in my Dodge Avenger for service. A service rep named Kyle Mayo greeted me and listened to my concerns fully about why I was bringing in my car. He gave me his contact info and said he would ca More

by LVKendraS
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Mayo
Sep 13, 2021 -

Prestige Chrysler Jeep Dodge responded

Thank you for trusting us with your vehicle, Kendra! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

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