
Prestige Chrysler Jeep Dodge
Las Vegas, NV
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Prestige has been servicing my "new to me" vehicle for a little over a year now. Every visit has been efficient and professional. However, this most recent visit with Eric as my Service Advisor was far an little over a year now. Every visit has been efficient and professional. However, this most recent visit with Eric as my Service Advisor was far and above the best. I was greeted promptly. He went over all service items with me both before and after. AND they have added a new service of taking their customers home (if they live within 10 miles), instead of having them wait for a couple hours in their lobby. This was a true blessing during my last service, as I had just returned from a road trip and had a lot to do at home. My time was much better spent getting that ride home, instead of being forced to wait. Plus, the driver was super friendly and safe! I truly appreciate the above and beyond service I received. More
I visited the service department of this dealership. Therr was no wait time, the greeted me right away upon arrival and ask me about my vehicles issues, and assured me that they would remedy the problem Therr was no wait time, the greeted me right away upon arrival and ask me about my vehicles issues, and assured me that they would remedy the problems. The service manager Lawrence was very efficient and went above and in getting my vehicle serviced and returned to me as soon as possible. More
Dealership is new to location, but was able to diagnose my problem on same day. They were able to Uber me home and back as their shuttle was very busy. Very professional attention from Eric in service dept my problem on same day. They were able to Uber me home and back as their shuttle was very busy. Very professional attention from Eric in service dept. More
The response to get my 2015. Jeep in for repair was immediate. I brought it in the next day after my call and they got started on it right away. My Service Advisor Andy Marcu kept me updated with the p immediate. I brought it in the next day after my call and they got started on it right away. My Service Advisor Andy Marcu kept me updated with the progress and there was no guesswork as to when it would be ready. I fully recommend Prestige Chrysler Jeep for your auto repairs. More
Excellent service from Lawrence!! He got the job done efficiently and effectively. He was very personable and kept me updated on the progress of my service. efficiently and effectively. He was very personable and kept me updated on the progress of my service. More
Made appointment showed up earlier by 10 minutes and waited over 3 hours for a Oil change no updates while waiting terrible customer service I’ll never use them again waited over 3 hours for a Oil change no updates while waiting terrible customer service I’ll never use them again More
Lawrence has always been great, he checks everything I am worried about and also shuttles us home and back when it needs work. He understands this is my only car and give it attention as so as possible so w worried about and also shuttles us home and back when it needs work. He understands this is my only car and give it attention as so as possible so we have our car back quickly. Thank yo Lawrence!!! More
My service adviser, Lawrence Hancock, is the best. I brought in my Dodge Charger and it was diagnosed within a day and repaired later that week. They had to get the parts in, not his fault. He always ta brought in my Dodge Charger and it was diagnosed within a day and repaired later that week. They had to get the parts in, not his fault. He always takes care of me. I have 4 Chrysler/Dodge vehicles and we always go to Prestige for our auto maintenance. All 10"s More
Jovan was very helpful and our overall experience was Jovan was very helpful and our overall experience was awesome! We love out truck! We will be back to the dealership for our next vehicle. Jovan was very helpful and our overall experience was awesome! We love out truck! We will be back to the dealership for our next vehicle. More