Prestige Chrysler Jeep Dodge

The service department is very good in their communicate about your vehicle. They go out of their way to help you with all of your vehicle. about your vehicle. They go out of their way to help you with all of your vehicle. More

My 2020 Ram 1500 purchase was in Feb. 2020. I entered into multiple discussions via internet, email, and phone conversations before I flew from Califoni-a Central Coast. I was picked up at the airport, into multiple discussions via internet, email, and phone conversations before I flew from Califoni-a Central Coast. I was picked up at the airport, driven to the dealership, completed my transaction, and drove it home the same day. Over a year later, I planned a trip to Southern Utah. I made an appointment for service. I was reminded the day before and the next day, I drove in for service. 25K mile service went well and I was out an hour later (with a washed truck). Off, thanks to Eric I went to Utah. It was a good day!! Just saying!!! More

I brought my jeep in on May 1st to have my headrest looked at. i was told by Andrew Marcu that the part was not in and i would be contacted in one month. June 1st i didn't hear anything so i called. looked at. i was told by Andrew Marcu that the part was not in and i would be contacted in one month. June 1st i didn't hear anything so i called. was told that no one in the parts dept was available and that someone would call me back. I called again on June 7th and was told the same thing. Called again June 14th, the parts dept told me that couldn't find my information in the system. i was then transferred to the service dept.... as usual was told that would look into it and someone would call me back. needless to say i am still waiting. this has been the worst customer service i have ever experienced; every claims to not know anything or whats going on and as such you will find yourself going round and round in circles. this is absolutely horrible. I will be taking my business elsewhere for sure More

My service at your facility was excellent. My.service representative, Lawrence Hancock, worked hand in hand with my extended warranty company and me to get me taken care of in a very timely manner. Thank representative, Lawrence Hancock, worked hand in hand with my extended warranty company and me to get me taken care of in a very timely manner. Thank u for your service. More

Great service after the sale, make an appointment drop your car off and relax they will call if they find any problems for you to. Approve your car off and relax they will call if they find any problems for you to. Approve More

The worst place to do business they don’t know what they are doing they need help to do allot better I had the worst experience with this people are doing they need help to do allot better I had the worst experience with this people More

All was going well with sales person. When we went inside to talk numbers, sales manager added $5000 to the price. This was not on the sticker or addendum. Sales manager says it was a mistake. He a inside to talk numbers, sales manager added $5000 to the price. This was not on the sticker or addendum. Sales manager says it was a mistake. He also claimed that all dealers are adding on and when I told him 2 different dealerships he insisted they are in spite of my first hand knowledge. (they had no inventory for the short term or I would have went to either of those stores.) Some are, but not all. Also they had an 'out the door' price I was expected to honor, but when going back to documents there were several thousand dollars in additional fees. Not a lot of integrity in car dealerships and Prestige is no exception. More

Thank you Mike! Love the Charger. Great experience. Mike went out of his way to deliver our keys at night. Would definitely buy and recommend this dealership. went out of his way to deliver our keys at night. Would definitely buy and recommend this dealership. More

Thank you Lawrence, you went beyond what expected from a dealership helping us right away with getting our Jeep and Pacifica back as new!! My running boards look awesome!!! dealership helping us right away with getting our Jeep and Pacifica back as new!! My running boards look awesome!!! More

WARNINGThis dealership is the central casting of the WARNING This dealership is the central casting of the stereotype of the cheezy, dishonest, zero integrity, finance department will not disclose speci WARNING This dealership is the central casting of the stereotype of the cheezy, dishonest, zero integrity, finance department will not disclose specifics wearing you down with the multipledocs to sign, 3 year 36000 warranty is a total joke (14 pages?) $3500 + cost of vehicle ADDITIONAL, lots of staff turn over, "New Ownership" says it all. The absolute worst purchasing experience...by FAR. Check the amount of unsatisfied customers. How many more that do not write in? A grind house mill. Horrible is n understatement. FAIR WARNING! More