Prestige Chrysler Jeep Dodge

Great service Lawrence in service department was very attentive and answered all my questions. Good service and wait time was good. Got in and out for oil change ju Lawrence in service department was very attentive and answered all my questions. Good service and wait time was good. Got in and out for oil change just little over 1hr. More

Oil change It was good, however they said the car was ready, then we showed up, waited, and they we’re still washing the car. It wasn’t ready. Almost missed pick It was good, however they said the car was ready, then we showed up, waited, and they we’re still washing the car. It wasn’t ready. Almost missed picking up our son from school. Only problem is if it’s ready 100%, then tell the customer it’s ready! Not until then. Thanks More

Recalls Brought my truck in to have some recalls done and even though it took longer than expected Matt was on top of it in reaching out to let me know what w Brought my truck in to have some recalls done and even though it took longer than expected Matt was on top of it in reaching out to let me know what was going on. More

Car repairc Prestige Chrysler was very prompt with their service.very professionals&helpful.i was made to feel like a valued customer.i would recommend this place Prestige Chrysler was very prompt with their service.very professionals&helpful.i was made to feel like a valued customer.i would recommend this place to friends&acquaints. More

It went really smooth The people made me feel very comfortable and made things very clear to me so my choices easy to choose my 300 I’m happy with my diss The people made me feel very comfortable and made things very clear to me so my choices easy to choose my 300 I’m happy with my diss More

Length of service The service guys are always nice. Hunter or Matthew have always been very courteous. But the time they take to do service work is rediculous. I had an The service guys are always nice. Hunter or Matthew have always been very courteous. But the time they take to do service work is rediculous. I had an apt today at 9am for a simple oil change. Dropped my son off at school then dropped the car off. Told them I needed it back by 2 cause i had to pick my son up from school. They said no problem. That’s a 5 hr window. For an oil change. I called at 130p to see if it was done. Nope they hadn’t even begun yet. So I had to Uber picking my son up. This wasn’t first time this happened. First time I brought it in at 9am as well. Called at 530pm to check on progress after 8.5 hrs without my car. Again for a simple oil change. They said “no one called you?” I said “ no no one has called me” they said “oh well it’s done but better hurry we close in half an hour”. I got a packet of coupons for oil changes since I bought my car there. When they’re gone I won’t be paying to get oil changed here. I’ll be going to valvoline. 20 min oil changes and don’t even have to get out of the car. More

Excellent customer service! Kenny in the service department was very professional, knowledgeable, and kept me informed on what needed to be done with my vehicle when I dropped it Kenny in the service department was very professional, knowledgeable, and kept me informed on what needed to be done with my vehicle when I dropped it off. He even sent me a text shortly after leaving to inform me that I can use that information to reach him if I had any questions or concerns about my vehicle. Very happy with Kenny and all that he does with Prestige Chrysler Jeep Dealership! More

Tough to get service I love my Jeep and bought the extended warranty. I think that is where they get you. You can never get through to book an appointment. I actually paid I love my Jeep and bought the extended warranty. I think that is where they get you. You can never get through to book an appointment. I actually paid $200 for my last service elsewhere because I couldn’t get through. When calling you are in a perpetual loop hitting 2 for service with no one answering. If the gal does answer it’s like you are inconveniencing her. Trying to get into service when you finally get an appointment is hard. No room long waits. Don’t really listen to what you need. Please change things to help your customers who buy from you. Everyone in the area and waiting all frustrated with the same thing. More

Terrible service Service Advisor left and never put my vehicle in for service even though I had an appointment at 7am. Numerous texts and phone calls to the Service Ad Service Advisor left and never put my vehicle in for service even though I had an appointment at 7am. Numerous texts and phone calls to the Service Advisor resulted in no responses. Calls to the dealer were useless also. I had to return to the dealer and speak to another Service Advisor who finally scheduled my vehicle 4 hours after my original appointment to get the work done. More

Pleasant buying experience Very polite and professional staff. No high pressure sales tactics. Very honest and up front. They made every effort to accommodate my needs within my Very polite and professional staff. No high pressure sales tactics. Very honest and up front. They made every effort to accommodate my needs within my means and succeeded. Abdul and Chase are definite assets to the company. I highly recommend them for your next vehicle purchase. More