
Prestige Chrysler Jeep Dodge
Las Vegas, NV
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Super Service! Had a small emergency situation (of course, everything these days seems like and emergency when you are a senior widow!) and Prestige took GREAT ca Had a small emergency situation (of course, everything these days seems like and emergency when you are a senior widow!) and Prestige took GREAT care of me, even though I did not have an appointment. Best thing I did was to purchase the extended warranty for my Chrysler 300. Thank you ANDY! More
Had the worst experience possible when I needed to bring my car in for service. I had a light come on my dashboard in my Jeep stating that I needed service for my electric hybrid system. Took it into Presti my car in for service. I had a light come on my dashboard in my Jeep stating that I needed service for my electric hybrid system. Took it into Prestige for service. Did not get any calls for several days regarding what was wrong with my car. I had to call them several times to try to get updates on my car and NEVER got calls back. Ultimately I had to go through the service director to finally get an answer for what my car needed. Took 3 weeks for them to finally get the part they needed. In the meantime, I had to constantly call for updates or else I would never know what was wrong with my car. Then, I finally got my car back and realized 2 expensive items were STOLEN from my car!!! I called the service director and was told he was going to look into it and get back to me the following day. 3 days later and still NO REPSONSE. AVOID THIS TERRIBLE BUSINESS! YOU WILL NEVER GET COMMUNICATED WITH ABOUT YOUR CAR AND STUFF WILL GET STOLEN OUT OF YOUR VEHICLE!!! I will never get another car from them again OR ever take my car there for service. More
My wrangler has been in the shop for almost 7 weeks and still waiting on parts. Needed the differential to be repaired. Due to the strike the parts needed were on backorder. Now after almost 7 weeks the te still waiting on parts. Needed the differential to be repaired. Due to the strike the parts needed were on backorder. Now after almost 7 weeks the technician submitted another for parts. Frustrated because I have no loaner or rental. I can't get accurate time frames. More