Prestige Chrysler Jeep Dodge

My wrangler has been in the shop for almost 7 weeks and still waiting on parts. Needed the differential to be repaired. Due to the strike the parts needed were on backorder. Now after almost 7 weeks the te still waiting on parts. Needed the differential to be repaired. Due to the strike the parts needed were on backorder. Now after almost 7 weeks the technician submitted another for parts. Frustrated because I have no loaner or rental. I can't get accurate time frames. More

Very kind team, fast and efficient associates. Kevin helped make my experience positive and had my car ready sooner than expected. Kevin helped make my experience positive and had my car ready sooner than expected. More

Did not finish the work for my tire sensors and they didn’t even clean my truck didn’t even clean my truck More

Liars that don't call back. I went to trade in my truck and get a new Jeep. After test driving and coming home I received a follow up text from the dealership, a Chris Leoni. I went to trade in my truck and get a new Jeep. After test driving and coming home I received a follow up text from the dealership, a Chris Leoni. They told me they would give me $18.5k for my trade in and a solid deal for a new 4xe. They sent me the link to check my credit and I was going to make the deal happen the next day. After three days, I heard nothing. When I finally got a hold of someone (Daniel Freeman) they said that they were wrong and could only give me $14.5 for my trade in. I have the text messages that proved everything, but they didn't care . This was AFTER they already ran my credit. Daniel told me that he'd have his GM call, but I've heard nothing. Worst dealership I've ever worked with. I'm still working on getting this resolved More

So far, have not had any issues when getting my vehicle serviced. The service techs over the last three visits has been great. The process is smooth and got me out in a reasonable timeframe. serviced. The service techs over the last three visits has been great. The process is smooth and got me out in a reasonable timeframe. More

Service: Oil and filter appointment takes too long. My usual and preferred 0w20 synthetic oil was replaced by some thick 5w20 and that’s totally unacceptable, hence, that’s an indication that they are My usual and preferred 0w20 synthetic oil was replaced by some thick 5w20 and that’s totally unacceptable, hence, that’s an indication that they are not doing their homework in reviewing my Jeep history prior to working on it. Dissatisfied More

I’ve been talking my Ram 1500 there for service since I bought it new I’ve never had a bad experience yet. bought it new I’ve never had a bad experience yet. More

You suck worst place I ever took my truck. Never did anything to it . Broke down after I left. Thanks for nothing. Never did anything to it . Broke down after I left. Thanks for nothing. More

ROBERT LANE IN FINANCE WAS AMAZING CHEERFUL, UNDERSTOOD HIS JOB, AND MADE IT VERY EASY AND FAST FOR THE PURCHASE. HE EXPLAINED CHRYSLER WARRANTY IF I NEEDED TO PURCHASE AGAIN I HOPED ROBERT WOULD BE THERE. HIS JOB, AND MADE IT VERY EASY AND FAST FOR THE PURCHASE. HE EXPLAINED CHRYSLER WARRANTY IF I NEEDED TO PURCHASE AGAIN I HOPED ROBERT WOULD BE THERE. More

Kristopher Palm was awesome! Such a genuine person, thank you so much for your help, I really appreciate it! Such a genuine person, thank you so much for your help, I really appreciate it! More