
Prestige Chrysler Jeep Dodge
Las Vegas, NV
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Tried to contact service center Bought a new 2018 2500 ram it has the 6" lift. It needs the speedometer calibrated due to the size of tires. I've tried the service center they told m Bought a new 2018 2500 ram it has the 6" lift. It needs the speedometer calibrated due to the size of tires. I've tried the service center they told me to contact the sales person.tried sales person they told me it was service department problem. No one at dealership cares once you drive car off lot. I will never buy another vehicle or suggest any family or friends to buy from this car dealership. I've tried to contact sales person and no one every called back. This is the worst customer service ever More
Terrible It’s been over a month that we purchased the car and to this day no finance company I give them the paper work they ask for I call and call and call a It’s been over a month that we purchased the car and to this day no finance company I give them the paper work they ask for I call and call and call and no help from any of this individuals I personally went in there with my huusband because acordó g to Ericka she Dario and Chris would be there nope I waited for Dario to help me for an hour just to tell me Chris was not there and texting the whole time even after I told him that I’ve been waiting for a month to get answers and he’s going to disrespect us by texting why I’m talking said he would get information for my husband first thing in the morning g it’s 5:50 pm no call no answer no text I called for all of them today no not available I need a general manger or the owner to contact me More
Service department Prestige service department is very reliable and fast, every one is very helpful and love that they always wash my car, and notify me of anything that Prestige service department is very reliable and fast, every one is very helpful and love that they always wash my car, and notify me of anything that has to be done or what’s to be done via text. More
Bought car now its my problem Bought a car 2 months ago already has famous hemi tick Made appointment was there and waited 3 hrs for them to let my car sit in parking lot I Bought a car 2 months ago already has famous hemi tick Made appointment was there and waited 3 hrs for them to let my car sit in parking lot I had to leave to take child to school and havent been back Im sure ill have to drop 1k into motor and fix on my own when it wipes the came out evenually Sad these motors are world known with a killer defect on them Look all over y9utube and forums its a flaw This dealership is right in par with the car flawed If it takes 3 hrs to do nothing the repair will take yrs Yikes run More
Agradecido y satisfecho Gracias por sus servisios estoy satisfecho y agradecido por su gran travajo lo cual todo a sido de mi agrado y digno de recomendar siempre Gracias por sus servisios estoy satisfecho y agradecido por su gran travajo lo cual todo a sido de mi agrado y digno de recomendar siempre More
Recall service Received a notice from Ram reference a recall. Went to dealership to see if any appoints were available in the near future. Service writer personally Received a notice from Ram reference a recall. Went to dealership to see if any appoints were available in the near future. Service writer personally checked to see if the required parts were available and took my truck in immediately. Very happy with the service. More
Friendly, Courteous and gets the job done The drive in service is so organized. Also you are assigned a service agent that we text or call with updates on your vehicle. This is awesome because The drive in service is so organized. Also you are assigned a service agent that we text or call with updates on your vehicle. This is awesome because he knows exactly what’s going on with your vehicle. My Service Agent was Zachary and he was so friendly and courteous. Also, they text you your invoice and you make the payment on your phone, so when you pick up your car it’s so uncomplicated...no going to a cashier and waiting. You go see your agent and he brings you your car...amazingly uncomplicated! More
Now that’s what I call service! I brought my vehicle in to be serviced and I was blown away at the level of professionalism and customer service from the crew at Prestige. As I dropp I brought my vehicle in to be serviced and I was blown away at the level of professionalism and customer service from the crew at Prestige. As I dropped my vehicle off they were able to show me the diagnostics within minutes. They even gave me a ride home when I was prepared to pay for a Lyft ride. Miguel my servicemen updated me via text, which was convenient. He check and rechecked my warranty to save me as much money as possible. Two days later my vehicle was ready for pickup. When I did all issues had been addressed and even fixed something that another dealership misdiagnosed. To cap it all off I only came out of pocket $100! Now that’s what I call service! Miguel Cardenas, thank you so much for taking care of me. Now my family and I can move 1,300 miles across the country with no worry of vehicle problems. More
Repair Miguel made this a good experience he kept me up to date on the progress on my truck and was very informative thanks Miguel. I will use your service Miguel made this a good experience he kept me up to date on the progress on my truck and was very informative thanks Miguel. I will use your service again More
Always good service Recently my 2014 Jeep Grand Cherokee had a cracked glow plug assembly. Of course not a quick easy repair, however the service dept kept me up to dat Recently my 2014 Jeep Grand Cherokee had a cracked glow plug assembly. Of course not a quick easy repair, however the service dept kept me up to date as parts arrived and when service would be completed. I appreciate the friendly service dept and staff at Prestige. More