Prestige Chrysler Jeep Dodge

Words are just that. Words On January 11, 2017 I went in for the third time with the same problem on my 2014 Dodge Dart. This time they wanted $2600 to fix the problem. I decide On January 11, 2017 I went in for the third time with the same problem on my 2014 Dodge Dart. This time they wanted $2600 to fix the problem. I decided I had enough and talked to J.C. And Wendall about trading it in. After a walk of the lot and a test drive, I decided on a used 2012 Dodge Ram. At this point I will say that I love my truck, but I am lesser than pleased with everything that happened after. The truck had a huge dent in the front bumper, which was already starting to rust. Wendall told me that the bumper would be fixed after the green slip was issued. Fast forward a little, I go in 2 1/2 weeks later to get my green slip and to set up to get the bumper fixed, I had already heard from the finance company and was issued a check for overpayment on my trade, but the green slip was still not ready. J.C. Called me and made arrangements the next day to have my bumper fixed on the following Monday. I bring my truck in and get a loaner as well as my green slip and was told it would take a day to fix the bumper. Today 2/8/17 I get the call that my truck is all fixed and ready for pickup. I get to the dealership at 5pm, Wendall takes me to get the truck. As soon as I get there I notice the bumper isn't right. They had somebody come in and just pound the dent out. The giant, rusty crape in the bumper is still there and not lined up with the fender. I was not happy with the way that they fixed it, so Wendall went to the GM to talk to him. I was told that was the best they were gonna do for me. I was not happy with that response. They "fix" for this was a detail, a couple free oil changes, and a full tank of gas. By 7pm nobody had touched my truck. No wash. No gas. Needless to say I was done and asked for my truck back. I will never be back to this dealership. I was not given what I was promised. Now I have a xxxxty bumper on my truck that I will have to pay to fix myself. Take the free oil changes and buy yourself lunch with it. I will never do business with you, or another towbin dealer again. I will take the 60k for my wife's new truck elsewheres More

Effortless I came onto the lot very reluctant to make a decision that we all know is inevitable..... Buying a car. My salesman was patient, took the time to real I came onto the lot very reluctant to make a decision that we all know is inevitable..... Buying a car. My salesman was patient, took the time to really listen to my situation and what I was in need of. This is my third consecutive purchase at Towbin Dodge/Prestige Dodge. I have never been disappointed. My first purchase was a 2008 Durango that I still own, it has 150,000 miles, never an issue. It's being passed down to my teenage son. Great appreciation to the Towbin team and especially my salesman Steven Jefferson!! More

Outstanding Totally friendly and professional service and quick delivery. Very willing to work with me and extremely patient. Will recommend Stephen and this deal Totally friendly and professional service and quick delivery. Very willing to work with me and extremely patient. Will recommend Stephen and this dealership to anyone looking to purchase a vehicle More

Stephen Jefferson Our time at prestige was fun fast and easy p'nut was very nice and knows his product and took his time and made it fun to buy a car Our time at prestige was fun fast and easy p'nut was very nice and knows his product and took his time and made it fun to buy a car More

was happy the way they treat me Didn't feel forced to buy something we didn't want to buy. We were happy with the service and the way they treated us. Didn't feel forced to buy something we didn't want to buy. We were happy with the service and the way they treated us. More

Great customer service Everyone here was kind and accommodating. I do think that the wait time should be shorter. Other than that they always get the work done. Everyone here was kind and accommodating. I do think that the wait time should be shorter. Other than that they always get the work done. More

Great service This dealership is more than accommodating. The sales department does not consist of pushy salesmen. They seem to really show care and respect for wha This dealership is more than accommodating. The sales department does not consist of pushy salesmen. They seem to really show care and respect for what you are looking for and what you are needing in a car and payment. More