Prestige Chrysler Jeep Dodge

Awesome Experience My service writer Chris Hildteth was kind, efficient, courteous and professional. My wait time was shorter than I expected. I will return. Thank you My service writer Chris Hildteth was kind, efficient, courteous and professional. My wait time was shorter than I expected. I will return. Thank you, Cristal Boisseau More

Service writer Chris assisted me when I arrived to have my car serviced for recalls. Chris greeted me as if he has known me for years. As this was my first time deal Chris assisted me when I arrived to have my car serviced for recalls. Chris greeted me as if he has known me for years. As this was my first time dealing with this dealership....Chris explained the process in a kind and friendly manner and notified me when the vehicle was ready for pick up. Thanks Chris !!!! It was a pleasure doing business with you !! More

Fantastic because of Steven Jefferson Steven Jefferson made my whole experience. I went in thinking I'm just getting an oil change and I left feeling like I've never had that good of an ex Steven Jefferson made my whole experience. I went in thinking I'm just getting an oil change and I left feeling like I've never had that good of an experience any where . Because of him I will be a life time dodge customer. The man not only takes great pride in the job he does but he really cares about my family. I promise I will be back because of him . It really speaks volume of this company because they hire quality people like this guy . More

Service writer My visit to Prestige Dodge was good because of my service writer Chrus. Chris was very helpful and knowledgeable. He made sure that all the things tha My visit to Prestige Dodge was good because of my service writer Chrus. Chris was very helpful and knowledgeable. He made sure that all the things that I brought my Jeep in for where taken care of. He went out of his way to help fix a problem that I thought was not taken care of by mechanics. I would recommend anyone that brings there car in for service to request Chris. More

Service on dodge ram I had a very pleasant experience with Jr in there service deptment.jr took my vehicle in when I needed it as fast as possible.and he got it done as pr I had a very pleasant experience with Jr in there service deptment.jr took my vehicle in when I needed it as fast as possible.and he got it done as promised.in my eyes thanks to Jr I have reconsidered keeping my Dodge Ram and maybe in the near future purchasing another one. More

I will never buy from them again I bought a brand new Chrysler 200 from them I only had it a year I was driving from jean NV at 200 in the morning. The car melfuctioned on me at 70 mi I bought a brand new Chrysler 200 from them I only had it a year I was driving from jean NV at 200 in the morning. The car melfuctioned on me at 70 miles and hour, dropped down to 45, and the dash melfuction all my light came on. The car had no pick up. I brought it in they said they fixed it and change the software I even have the paper work. Got my car a few week later, it I did the same thing. This happen 3 times and they wouldn't do anything about it they wouldn't even take back the lemon they sold me. This how they treat people there terrible I will never buy from them again. I'm even letting channel 13 and 8 and 5 know about them how they sell people lemon and don't do anything about it. And the problem I had happen 3 times More

Condescending Finance Manager While the buying experience was pleasant enough, it was totally soured by a return trip to cancel the extended warranty. We were met by finance manage While the buying experience was pleasant enough, it was totally soured by a return trip to cancel the extended warranty. We were met by finance manager Kevin Brooks who has absolutely no business in a customer service position. He greeted us with, "what do you want?" followed by "you know your monthly payment doesn't go down any, right?" as soon as I said we would like to cancel the warranty. He asked again, "and what about when your car breaks down, huh? What are you going to do then?" Simply put the warranty was not a good deal, if you compare prices online you'll see the same. Be sure to read the expense limits for their service plans. We politely just wanted to cancel our policy, which we eventually did by signing a single form, but not before Kevin condescendingly laughed and shook his head. More

Horrid experience with Service Department This will be a first and last for me. I scheduled an online appointment on 7 Oct 2016 to drop my Jeep JK off on 8 Oct 2016 @ 1000 to have it diagnose This will be a first and last for me. I scheduled an online appointment on 7 Oct 2016 to drop my Jeep JK off on 8 Oct 2016 @ 1000 to have it diagnosed due to a ticking noise coming from underneath as well as a jerking transmission. I left a voice message for Miguel, service advisor, to call me back yesterday just to double check some things and of course he did not call. I drove 30 minutes out to the dealership (one way) as well as having my wife follow me out there only to be told that they do not do that type of work......wait, what?!?!? It would have been nice to know that ahead of time and ahead of me wasting my time, effort, energy and gas traveling all the way out there!! All in all, a horrible experience with this dealership and absolutely NO ownership from them! I will NEVER return nor recommend this dealership to anyone and in fact, defer people from going. More