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Prestige Chrysler Jeep Dodge
Las Vegas, NV
683 Reviews
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Showing 683 reviews
March 26, 2016
My overall experience The team at prestige was nothing but wonderful from the beginning. I felt welcomed and they met all my needs and wants. I left with a brand new car an The team at prestige was nothing but wonderful from the beginning. I felt welcomed and they met all my needs and wants. I left with a brand new car and it was probably the most smooth process I've gone through. Thanks again guys, you rock! More
by Pattyperez28
Employees Worked With
Jovanny, Cj, Harim, Mike A, Mike Y & Kevin
March 16, 2016
Biggest hassle of my life I purchased my brand new jeep around June of 2015. They did their job by convincing me to buy a car that was twice my budget and making me feel like i I purchased my brand new jeep around June of 2015. They did their job by convincing me to buy a car that was twice my budget and making me feel like it was a steal. I can say they are excellent salesman. I'm not upset that I got suckered into buying a new vehicle, ultimately, that's on me. My issue is after spending 6 hours signing papers and calling my insurance to get a new policy and getting financed for the vehicle, then a week later getting it registered at the dmv, it all turned out to be a waste. They called me 2 months later saying "something happened with the loan". They have no idea what went wrong and they bombarded me with phone calls telling me I had to find the time to come in and sign a new loan, with no real explanation and spend a couple hours looking it over or the car would be repo'd. With two new credit reports lowering my credit score. I thought that was the end of it. Two months later while out of the country on a two month long trip, my payments for my vehicle doubled. I was charged 1300$ that I needed. I had to spend $300 in telephone calls to figure out that the finance company was charging me cause the dealership never sent over my insurance information, which I had provided in the 6 hours I was sitting at their office. To fix this I had to telephone my insurance Company to fax over my policy. It's not as easy as it sounds when you're abroad in another country with no service, wasting money being on hold. That was another 200$. I thought it was over again and I was willing to drop it. Then when I returned home two months later my payment were still higher than originally. I spent a total of 10 hours over the week trying to take care of it. I work a fulltime job during office hours so I had to use my entire break for a week to call during a time the operator was available. This is 10 months later and I'm still having issues. The dmv recently contacted me about my registration being terminated because there was no longer proof of insurance. I had provided it when I went to the dmv right after I purchased my vehicle. Out of frustration I emailed the finance director because I wanted an explanation why I had gone through all of this trouble and hassle and extra costs, I wanted to know what happened to my original loan. Of course I never received anything back. I've called and they won't return any. I'm not the kind to get frustrated easily. I was going to go into the dealership but that would be wasting more of my time. So I'm writing a review. Maybe they will go out of their way to respond back this time. There's hundreds of dealerships in range. Unless they are giving you a car for half off, it's not worth the hassle when I'm sure the dealership across the street could handle your information better. More
by Jeepwrangler2015
Employees Worked With
Emailed Lloyd Anderson
March 13, 2016
took two weeks to get a appointment I was there at 6.30am for a 8.00am appointment and was told that they may or may not get to my vehicle today I live 80miles away which means I would h I was there at 6.30am for a 8.00am appointment and was told that they may or may not get to my vehicle today I live 80miles away which means I would have to spend the night in Vegas without so much as a toothbrush or a change of clothes I've got a extended warranty that provides for a rental car for 5 days I was told that I could use their dealers discount if I wanted to pay for a car to go home they didn't have a loaner for me to use they advertise on tv that they are the largest dodge dealers in the state so I find it hard to believe they didn't have a car for me to use More
by pahrumpian
Employees Worked With
miguel
September 03, 2015
Service with heart I had many preconceived steriotypes about car dealerships and the "negotiation" process. I in reality didn't believe these guys would get me what I wa I had many preconceived steriotypes about car dealerships and the "negotiation" process. I in reality didn't believe these guys would get me what I wanted so I wasn't optimistic at all going in. WOW ! I realized I was to quick to judge and completely wrong ; but thankful I went to Prestige. I got exactly what I wanted for my trade and Ish the finance Manger made everything else work out with payments i could afford.I started a small buisness 6 months ago and these guys cared about my situation enough to were I wouldn't recommend anyone else. They made me feel important, not like just a number or quota that needed to be filled. All in all I made two customers for my buisness, that has turned into a great friendships . They are honest men especially, Ish and Lloyd and I WOULD recommend these two guys to anyone looking for another vehicle. These guys give service with heart the way it should be and will do more than anyone else to make you happy. Thanks Ish and Lloyd for the personable and perspective changing experience. I would be happy to stand by these guys with my own reputation. I believe in quality over quantity and it's great to find like minded people with big hearts. Much Love to PRESTIGE and to the people that make it happen over there. Trent English More
by Adams Pest Control LLC
Employees Worked With
Ish Martinez and Lloyd Anderson
August 24, 2015
LOVE MY NEW VAN !! We have bought four new vehicles from Prestige Dodge in the last several years .This last one was a new 2015 Dodge Caravan and I LOVE IT ! Have been We have bought four new vehicles from Prestige Dodge in the last several years .This last one was a new 2015 Dodge Caravan and I LOVE IT ! Have been so pleased with the customer service we received, that we are bringing in our daughter and son in law for a new van !! ! Thank you Andrew Soriano for all your help !!!!!! More
by Tanker69
Employees Worked With
Andrew Soriano
August 14, 2015
Lieing Finance Manager Bought a car approximately a month ago got told not to make my payment on the car I traded in. Put the down payment down on the 31st 2 weeks after I b Bought a car approximately a month ago got told not to make my payment on the car I traded in. Put the down payment down on the 31st 2 weeks after I bought the car. 2 weeks later when my car i traded in the payment is due they just barely sent the payoff check out that day. Finance manager tells me he "told me to make the payment if its going to be close" which he never did. This is the 2nd car that i have traded in in my life and i have never had to make the payment on the car i traded in. Mike wazeta (probably spelled that wrong). Wish i hadn't filled my survey out yet because finance would have gotten a 0. Now because of him its going to look bad when i overdraft my bank account. Our sales guy was great but the finance guy obviously doesn't know what he is doing. Will also be reporting this to Corporate Dodge.Last year i bought a $37k Jeep cherokee from Carson dodge put 2 grand down the day we left and the 2nd 2grand down 2 weeks later. But guess what I had the green slip 3 days after we bought it not almost a month after we bought a Dodge dart from these guys. So don't tell me it can't be done. ONLY REASON EVERYTHING IS 1 Star is because of this. More
by Dart
Employees Worked With
Mike Wazeta
August 08, 2015
Customer Service Repair - Recall Spoke to the right people and got everything worked out. Might even get a new one from them. Everyone was nice and helpful. I like the fact there tryi Spoke to the right people and got everything worked out. Might even get a new one from them. Everyone was nice and helpful. I like the fact there trying to help me get a new vehicle. More
by ram1500
Employees Worked With
Miguel Cardenas
April 24, 2015
THEY DID WHAT IT TOOK TO MAKE ME A SATISFIED CUSTOMER I decided to lease a new 2015 Chrysler 200C and really like the vehicle so far, Chrysler products seem to be getting better and better everyday and th I decided to lease a new 2015 Chrysler 200C and really like the vehicle so far, Chrysler products seem to be getting better and better everyday and the 2015 200C is great. During the process, upper level management at the dealership did what they needed to do to make me a happy customer, as my satisfaction was #1 priority to them. I look forward to doing business with Prestige again in the future. More
by MS81
Employees Worked With
Rashid Razman; Kevin Brooks; Lloyd Andersen; Rennie Roopchand
January 14, 2015
Awesome car buying experience. I despise car shopping. This dealership takes it to a whole new kevel. Everyone there goespecially out of their way plus the extra mile to make you s I despise car shopping. This dealership takes it to a whole new kevel. Everyone there goespecially out of their way plus the extra mile to make you smile and give you a satisfying peace of mind when you leave. Mike Hu is the finance manager who leaves no question un-answered. His knowledge is phenomenal! His personality is the same. CJ Ansari is sales manager who really goes the distance with getting you what you want. David Helphrey is my sales rep who also did the same as rhetoric rest as far as making it an awesome, wonderful and fun car buying experience. Can't say enough great things about these guys! More
by debi1259
Employees Worked With
Mike Hu, David Helphrey, CJ Ansari
October 24, 2014
Good People Good people are rare but you will find them at this dealership. Everyone went out of their way to help and make sure things went smoothly. Good people are rare but you will find them at this dealership. Everyone went out of their way to help and make sure things went smoothly. More
by LeslieDonatelli
Employees Worked With
Jason Jeffers
