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Prestige Chrysler Jeep Dodge

Las Vegas, NV

4.0
685 Reviews

6520 Centennial Center Boulevard

Las Vegas, NV

89149

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Showing 685 reviews

August 17, 2023

Great customer service from Andrew the service writer and jack the service manager! Great communication and quick service More

by shaffersteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew (Andy), Jack Farris
Aug 18, 2023 -

Prestige Chrysler Jeep Dodge responded

Hi Steve! Thank you for taking the time to share your positive experience with our team. We're thrilled to hear that Andrew and Jack provided you with excellent customer service, effective communication, and speedy service. We appreciate your feedback and look forward to serving you again in the future.

August 16, 2023

GROSSLY OVERCHARGED AND TAKEN ADVANTAGE- It's amazing how anyone who has ever started driving knows that dealerships always try to take advantage of customers and charge obscene prices. After all of these y More

by scalscorpio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Hurwitz
Aug 23, 2023 -

Prestige Chrysler Jeep Dodge responded

Thanks for bringing this to our attention. We're sorry that the pricing was not to your liking. We would like the opportunity to speak with you directly to learn more and address your concerns. At a time that works best, please call our Service Manager, Jack Farris, at jfarris@prestigecdjr.com we appreciate your time and business.

Aug 26, 2023 -

scalscorpio responded

I sent you a personal email twice and also responded here, but you haven't contacted me at all. Why did you bother responding if you weren't going to contact me.

August 08, 2023

Marquis was an amazing sales representative that was knowledgeable and friendly. Thank you Marquis for a great experience. More

by charlesmwolf
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis Collier, Robert Lane
Aug 09, 2023 -

Prestige Chrysler Jeep Dodge responded

Congratulations on the new car! We're so happy to hear you had a great experience. We'll tell Marquis that they did an amazing job helping you during your visit. We hope to see you again in the future for another sale or service. Feel free to reach out if you have any additional questions as we'll be happy to answer them.

August 06, 2023

Isabel is really professional! !! She always takes the time to explain what the technician are recommending on my vehicle. She gets a five star ⭐️ rating. Keep up the good work. T More

by jarechiga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabel Vega
Aug 08, 2023 -

Prestige Chrysler Jeep Dodge responded

Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit with us. We'll be sure to let Isabel and the team know that you appreciate all of their hard work. Please let us know if there is anything else we can assist you with as we'd be happy to help! We look forward to working with you again in the future!

Aug 08, 2023 -

jarechiga responded

Thank you

August 01, 2023

The service department is really good. They try and get you in and out, very respectful More

by Screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 02, 2023 -

Prestige Chrysler Jeep Dodge responded

Glad to learn your experience was a positive one. We will share this with the team!

July 31, 2023

Great service. Everyone was very friendly and considerate. Communication was very thorough and effective. Great customer service. More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lane, Emily Rodriguez, Jack Farris, Adam Zolczer, Hector Busdamante
Aug 01, 2023 -

Prestige Chrysler Jeep Dodge responded

Thanks for the kind words Jessica! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

July 29, 2023

From scheduling to actual service itself My overall experience has been very good. Both Bryan and his team on the front end, as well as, Jack went out of their way to make sure my concerns and needs we More

by Danny C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Farris
Jul 31, 2023 -

Prestige Chrysler Jeep Dodge responded

We appreciate you taking the time to leave us a review, Danny! Our dealership is always happy to assist our customers with all of their service concerns! We're happy that Bryan was able to provide the type of high-quality service that we expect from our dealership. We look forward to working with you again in the future and please reach out if you have any questions.

July 23, 2023

I Am very happy with Lawrence my service agent. He treats me very well every time I bring my jeep in to the shop for servicing I give him a Ten star rating in all areas of service. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence
Jul 24, 2023 -

Prestige Chrysler Jeep Dodge responded

Sharon, we’re so happy to hear you had a good experience. Hope you have an amazing day!

July 21, 2023

I love Lawrence the service writer he is one of the main reasons I use Prestige. The shop is smaller than most so it can take longer but the quality of service is very good. More

by steltemeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LAWRENCE HANCOCK
Jul 24, 2023 -

Prestige Chrysler Jeep Dodge responded

Hi steltemeier, that’s wonderful to hear. Thanks so much for leaving us a review. We look forward to serving you again soon!

Aug 07, 2023 -

steltemeier responded

Lawrence no longer works at Prestige, went in for service Lawrence had parts ordered for they had no record of parts being ordered. I also had another issue with my a/c found service advisor to be rude and uncooperative. Decided to not leave car and won't be back. Do not recommend this dealer to anyone.

July 20, 2023

Isabella was awesome! She got me/ my vehicle checked in right away and made sure I had a ride home. Then she called me the next day with the good news that my vehicle was More

by Deb_berliner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
Jul 21, 2023 -

Prestige Chrysler Jeep Dodge responded

Thanks for the kind words Deb! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

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