
Prestige Chrysler Jeep Dodge
Las Vegas, NV
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GROSSLY OVERCHARGED AND TAKEN ADVANTAGE- It's amazing how anyone who has ever started driving knows that dealerships always try to take advantage of customers and charge obscene prices. After all of these y anyone who has ever started driving knows that dealerships always try to take advantage of customers and charge obscene prices. After all of these years you figure dealerships would just start doing right by customers, but not the case here. I have a 2 year old Pacifica and brought my car in to get an oil change, check out the side doors since they were sticking and my auxilary light was on. They charged $139 for the oil chance, which included $30 to rotate the tires? $30 for the 5-10 min it takes to rotate and the car is already raised for the oil anyway. They didn't check out the doors as that department was too backed up and wanted to charge $600 to change both batteries? $600!!! I told them I would do it myself as that was unaffordable. I actually went across the street to Battery Plus and they changed my aux battery in 5 min for $139 and tested my main battery and it was fine at 87% and had about 6-9 months left. Oh and when I need to change it's $169 (free install). So basically I was lied to and at the end of the day it still would have been 1/2 the price. Just unfortunate that this constantly happens over and over across the country. In addition they said my car and cabin air filter needed changing, but they were just changed and new so again they lied and made that up. More
Isabel is really professional! !! She always takes the time to explain what the technician are recommending on my vehicle. She gets a five star ⭐️ rating. Keep up the good work. T !! She always takes the time to explain what the technician are recommending on my vehicle. She gets a five star ⭐️ rating. Keep up the good work. Thank you for your good service Prestige Chrysler Jeep Dodge !!! More
Great service. Everyone was very friendly and considerate. Communication was very thorough and effective. Great customer service. Everyone was very friendly and considerate. Communication was very thorough and effective. Great customer service. More
From scheduling to actual service itself My overall experience has been very good. Both Bryan and his team on the front end, as well as, Jack went out of their way to make sure my concerns and needs we experience has been very good. Both Bryan and his team on the front end, as well as, Jack went out of their way to make sure my concerns and needs were taken care of… More
I Am very happy with Lawrence my service agent. He treats me very well every time I bring my jeep in to the shop for servicing I give him a Ten star rating in all areas of service. He treats me very well every time I bring my jeep in to the shop for servicing I give him a Ten star rating in all areas of service. More
I love Lawrence the service writer he is one of the main reasons I use Prestige. The shop is smaller than most so it can take longer but the quality of service is very good. reasons I use Prestige. The shop is smaller than most so it can take longer but the quality of service is very good. More
Isabella was awesome! She got me/ my vehicle checked in right away and made sure I had a ride home. Then she called me the next day with the good news that my vehicle was She got me/ my vehicle checked in right away and made sure I had a ride home. Then she called me the next day with the good news that my vehicle was ready sooner than anticipated and, when I picked it up, she made the check-out process quick and painless! More