Prestige Ford
Mount Dora, FL
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Was treated with courtesy professionalism and outstanding delivery of services. I have all the faith and confidence in Prestige Ford and know that is why I travel 20 miles to get treatment. delivery of services. I have all the faith and confidence in Prestige Ford and know that is why I travel 20 miles to get treatment. More
Service department. :-( I will not return to this service department. Buy the car there, have had the car serviced there, both cats purchased there and serviced there, :-( I will not return to this service department. Buy the car there, have had the car serviced there, both cats purchased there and serviced there, but no more. Not service...not purchase. More
Went out there because they had an Escape I was interested in. Mike was great. Understanding and didn't give me the run around that we are all use to. the deal was done fairly quickly and was fair, interested in. Mike was great. Understanding and didn't give me the run around that we are all use to. the deal was done fairly quickly and was fair, I got Gap and tire protection tossed in the deal too. Also the Warranty Forever, that is a HUGE selling point. It's exclusive to Prestige (at least in the Orlando area). Now that this deal is made I'll be sure to give them a shot at any future car purchases as I'm big on loyalty. Thanks guys! More
The salesperson was extremely helpful and knowledgeable,the manager took time to meet me and show new price drop incentives and the finance manger explained all my options allowing me to make knowledgeable,the manager took time to meet me and show new price drop incentives and the finance manger explained all my options allowing me to make an informed decision. More
We are so happy with Donovan and everything that he is playing to us about our new vehicle we got there. Very very attentive and answered all our questions. Thank you Donovan for excellent service. playing to us about our new vehicle we got there. Very very attentive and answered all our questions. Thank you Donovan for excellent service. More
NOT A GOOD START…. I made a 9:30 appoint for this morning (19JUN23) on 13JUN23 at 3:52. I’ve been here waiting to check in since 9:01…they don’t even have an appt for I made a 9:30 appoint for this morning (19JUN23) on 13JUN23 at 3:52. I’ve been here waiting to check in since 9:01…they don’t even have an appt for me listed. Bad enough I have a brand new truck in for electrical service already (1,983 miles old). This is NOT helping. Two strikes for Prestige on the board. UPDATE: Strike three…I’m out! Because this was just a “evaluation” I asked the check in guy if I’d be out by 11, as I had scheduled appointments around this one. He said I would not…I’m sure because I was being worked in. This b**ch drove off. Called and had to leave a message for John Hall. Side note: I apologize to the young Latino who got my wrath. Not your fault. Yet another update…John Hall, Prestige Ford General Manager, called me last night…”so concerned” about my experience. Gave me an appt for 8am. We dropped the car off last night to be first in line. I just called (it is 3:12)…”due to the volume of vehicles” my truck has not even been looked at yet. AND YOU NEVER WILL LOOK AT IT…I am on my way to pick it up and social blast how bad #PrestigeFordofMtDora SUCKS!!!! More