Prestige Lexus of Ramsey
Ramsey, NJ
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Excellent Service Service advisers Joe Scalo and Gary Guglielmi with previous service were very helpful and responsive Service was in time Loaner car service a great Service advisers Joe Scalo and Gary Guglielmi with previous service were very helpful and responsive Service was in time Loaner car service a great customer accommodation Coffe in waiting room much appreciated More
Sales person (Daniel) was curtious and professional Wonderful buying experience it was on time and quick process. Daniel is well planned, organized, professional and curious person.he cares about custom Wonderful buying experience it was on time and quick process. Daniel is well planned, organized, professional and curious person.he cares about customer before and after completion of sale More
pleasant experience. The service associate was extremely helpful, friendly and cooperative. The rest of the staff was also very polite. The whole experience was very pleas The service associate was extremely helpful, friendly and cooperative. The rest of the staff was also very polite. The whole experience was very pleasant. Thank you. More
It was very efficient and reliable. The service center ran like a well oiled machine. The appointment time was kept, a loaner car provided and the service done in a timely manner. The service center ran like a well oiled machine. The appointment time was kept, a loaner car provided and the service done in a timely manner. More
No complaints I took my RX350 in for its first service and everything went as smoothly as possible. The service was completed sooner than anticipated. Jeff Lucca wa I took my RX350 in for its first service and everything went as smoothly as possible. The service was completed sooner than anticipated. Jeff Lucca was very helpful and accommodating. More
Great dealership, no hassle or up selling at all!!!!!! Received a fair deal without pulling teeth like other dealerships. Rudy(salesman) was very genuine and did not try to up-sell me on a vehicle I did no Received a fair deal without pulling teeth like other dealerships. Rudy(salesman) was very genuine and did not try to up-sell me on a vehicle I did not want. Found the perfect car too!!! Jose, the sales manager was also a pleasure to work with, very stand up person, understood what my budget was and worked with it, never once did he walk away upset when I said no to the numbers he was providing me. Oscar, finance manager was also a great person to deal with when it came to signing the papers. One thing that I loved, he did not get upset when I said no to a few add ons. I did opt for one, which was the wheel and tire package, only because NJ roads are horrible. Vincenzo, he is the tech and delivery specialists, you meet him last so he can over the car with you and show you the potential of your new vehicle from the simple features to the hidden features. All in all, once my lease is up, I will return for a new one. The service they provided was awesome. For once I felt like I was not trying to taken advantage of. Keep up the great work Prestige Lexus!!!! More
Best Experience As Always I am a long-time repeat customer and my recent experience was great as always. Michele was knowledgeable, easy to deal with, and made my experience t I am a long-time repeat customer and my recent experience was great as always. Michele was knowledgeable, easy to deal with, and made my experience truly hassle-free. Plus Prestige has the best prices in the metro area. More
Great guy Calvert was really great much better than Englewood he seemed like he was really trying to help us. We feel we got the best deal possible. We even go Calvert was really great much better than Englewood he seemed like he was really trying to help us. We feel we got the best deal possible. We even got a bow. More
Everybody in the dealership were good Kimberly was a great sales person to work with. I do not remember the name but I would give 5 stars for the guy who went over all the options in the c Kimberly was a great sales person to work with. I do not remember the name but I would give 5 stars for the guy who went over all the options in the car. More
The service Department is the best part of this dealership Joe Scalo is a very competent service person and a pleasure to deal with. When there are issues he keeps you fully informed which takes away any uncer Joe Scalo is a very competent service person and a pleasure to deal with. When there are issues he keeps you fully informed which takes away any uncertainty as to what is going on with you car More