Prestige Lexus of Ramsey

Above and beyond! I came in expecting to wait an hour and a half for a recall. Gary G. offered me a loaner so I wouldn't be inconvenienced. Greatly appreciated the offe I came in expecting to wait an hour and a half for a recall. Gary G. offered me a loaner so I wouldn't be inconvenienced. Greatly appreciated the offer and was able to run my errands. When I picked up the car it was clean and ready to go. Steve in the service drive was so pleasant and helpful. Overall a great experience! More

Straightforward & to the point I went in for 40,000-mile mtce and was out earlier than estimated in a clean, safe, serviced car. What could be better? getting it for free, I guess. I went in for 40,000-mile mtce and was out earlier than estimated in a clean, safe, serviced car. What could be better? getting it for free, I guess. More

Outstanding service as usual Been going to them for 10+ years. Always efficient and responsive. As goog as it gets. Very attentive to any issues and concerns. Keep you informed. Been going to them for 10+ years. Always efficient and responsive. As goog as it gets. Very attentive to any issues and concerns. Keep you informed. More

polite and on time You going to pay me for this and how much? This is an insult to your customers and have been one since day 1, thank you You going to pay me for this and how much? This is an insult to your customers and have been one since day 1, thank you More

Everything was done on a timely fashion Everyone was friendly and efficient. I was told that the service would take 90 minutes and that is exactly how long it took to finish. Everyone was friendly and efficient. I was told that the service would take 90 minutes and that is exactly how long it took to finish. More

Excellent prompt service . Excellent service. Car was ready when requested. Gary was very responsive to my needs. Have been a customer since 2000 and have always been well ta Excellent service. Car was ready when requested. Gary was very responsive to my needs. Have been a customer since 2000 and have always been well taken care of. More

Great service Over the pass 12 Years my experience with the service team is great. Great Facility and the team always make you feel welcome and a place to get your Over the pass 12 Years my experience with the service team is great. Great Facility and the team always make you feel welcome and a place to get your car service. Great job guys More

Good Experience Dropped off car for oil change, rotate tires and other scheduled maintenance. Got loaner car and picked up car a few hours later, just as my service a Dropped off car for oil change, rotate tires and other scheduled maintenance. Got loaner car and picked up car a few hours later, just as my service adviser Gary promised. Very good experience. More

Great place Mr Simpson took care of my issues. I will definitely recomend to my friends. They clean and wash my car. Great place to have your vehicle serviced Mr Simpson took care of my issues. I will definitely recomend to my friends. They clean and wash my car. Great place to have your vehicle serviced More

Service and technical questions Courtesy and knowledge were OK. Part of visit was for a factory recall to replace the airbag controller (for which we did not receive a notice from Le Courtesy and knowledge were OK. Part of visit was for a factory recall to replace the airbag controller (for which we did not receive a notice from Lexus) which was out of stock and is still waiting for delivery. More