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Prestige Lexus of Ramsey

Ramsey, NJ

4.2
2,631 Reviews

1000 NJ-17

Ramsey, NJ

07446

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Showing 2,631 reviews

October 24, 2018

on time. professional. no hassle. honored appointment time. friendly service. didn't sell me something I didn't need. kept me updated on progress with my car. comfortable waiting More

by MCDOWEJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Gugliemi
October 24, 2018

Came in to re-evaluate my tire alignment Joe was very helpful Offered to give me a loaner if i couldnt wait - despite having asked the scheduler when I phoned & got turned down for a loaner More

by RX350Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe / Service - not listed above / recently returned from the Middletown location
October 23, 2018

Great service. Everything taken care of very well, My service advisor, Gary, was excellent. He carefully took note of all my concerns, made sure everything was done and called me right back when I had More

by hsalem729
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Scalo, Michael Ceccon, Walter Kosik, Adam Lucchesi, Mark Simpson, Gary Gugliemi
October 23, 2018

Awesome Service Department The service department at Prestige Lexus of Ramsey is awesome. They were courteous and professional. I especially appreciated the pick up service. I w More

by ilenerab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nevia Estrella
October 23, 2018

All good Service was timely and good experience. Loaner car worked well and I was in/out quickly. Service rep was professional and courteous in person and via More

by sdsi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Reinoso
October 22, 2018

Excellence experience from beginning to end Wonderful service from the moment I drive into the facility. Superb from the valet and receptionist and especially Mike Zearfaus my service advisor. More

by NBARBER65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Zearfaus, Jessica Tyska, Tara Niland
October 22, 2018

First service I have been a lexus customer since 2007 and always have had a great experience. This is a new car so it was my first feee service and it was seemless. More

by MSHAMMAS99
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember who else helped me, Mark Simpson
October 22, 2018

Great experience I always get excellent service and the prices are very affordable. Best in town. prompt and did the work thoroughly. Will call them again when I need More

by edelman01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joseph Scalo
October 22, 2018

Top Notch This is my fifth Lexus and I will only lease from Prestige. Michele Hanrahan is top notch. Not only was she a pleasure to work with but she put me at More

by DebraA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Hanrahan
October 22, 2018

Warm and hospitable Thank you for a warm and hospitable experience. I appreciated the thoroughness, promptness and attentiveness. Jeff Lucca was terrific! I look forward More

by joe joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Lucca
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