
Prestige Lexus of Ramsey
Ramsey, NJ
Filter Reviews by Keyword
By Type
Showing 2,631 reviews
on time. professional. no hassle. honored appointment time. friendly service. didn't sell me something I didn't need. kept me updated on progress with my car. comfortable waiting honored appointment time. friendly service. didn't sell me something I didn't need. kept me updated on progress with my car. comfortable waiting area. More
Came in to re-evaluate my tire alignment Joe was very helpful Offered to give me a loaner if i couldnt wait - despite having asked the scheduler when I phoned & got turned down for a loaner Joe was very helpful Offered to give me a loaner if i couldnt wait - despite having asked the scheduler when I phoned & got turned down for a loaner due to the service being preformed. She said the service was not applicable to get a loaner - which I felt was somewhat non-customer friendly of a response More
Great service. Everything taken care of very well, My service advisor, Gary, was excellent. He carefully took note of all my concerns, made sure everything was done and called me right back when I had My service advisor, Gary, was excellent. He carefully took note of all my concerns, made sure everything was done and called me right back when I had any questions. He is an asset to Prestige Lexus and I was very pleased with his service. More
Awesome Service Department The service department at Prestige Lexus of Ramsey is awesome. They were courteous and professional. I especially appreciated the pick up service. I w The service department at Prestige Lexus of Ramsey is awesome. They were courteous and professional. I especially appreciated the pick up service. I would not hesitate recommending this dealer. More
All good Service was timely and good experience. Loaner car worked well and I was in/out quickly. Service rep was professional and courteous in person and via Service was timely and good experience. Loaner car worked well and I was in/out quickly. Service rep was professional and courteous in person and via phone. More
Excellence experience from beginning to end Wonderful service from the moment I drive into the facility. Superb from the valet and receptionist and especially Mike Zearfaus my service advisor. Wonderful service from the moment I drive into the facility. Superb from the valet and receptionist and especially Mike Zearfaus my service advisor. I will definitely continue bringing my vehicle for service to such a professional place More
First service I have been a lexus customer since 2007 and always have had a great experience. This is a new car so it was my first feee service and it was seemless. I have been a lexus customer since 2007 and always have had a great experience. This is a new car so it was my first feee service and it was seemless. More
Great experience I always get excellent service and the prices are very affordable. Best in town. prompt and did the work thoroughly. Will call them again when I need I always get excellent service and the prices are very affordable. Best in town. prompt and did the work thoroughly. Will call them again when I need service. More
Top Notch This is my fifth Lexus and I will only lease from Prestige. Michele Hanrahan is top notch. Not only was she a pleasure to work with but she put me at This is my fifth Lexus and I will only lease from Prestige. Michele Hanrahan is top notch. Not only was she a pleasure to work with but she put me at ease and made the experience of leasing a vehicle enjoyable. Michele listened to my concerns. She made me feel like I was part of her team and she was committed to working with me to get the job done. More
Warm and hospitable Thank you for a warm and hospitable experience. I appreciated the thoroughness, promptness and attentiveness. Jeff Lucca was terrific! I look forward Thank you for a warm and hospitable experience. I appreciated the thoroughness, promptness and attentiveness. Jeff Lucca was terrific! I look forward to visiting again and to continued excellent service. More