
Prestige Lexus of Ramsey
Ramsey, NJ
Filter Reviews by Keyword
By Type
Showing 2,631 reviews
Nothing but the BEST This is my fourth Lexus from prestige lexus, i love to go there because they treat you like nowhere else, i love Lexus and like i said LEXUS IS NOTHIN This is my fourth Lexus from prestige lexus, i love to go there because they treat you like nowhere else, i love Lexus and like i said LEXUS IS NOTHING BUT THE BEST 😁😎 thank you luis madera for all your help got bless you. More
Complimentary Service #2 The service at Prestige Ramsey is greatly appreciated. Although the service is complimentary I was a little upset at the car wash. I also noticed ha The service at Prestige Ramsey is greatly appreciated. Although the service is complimentary I was a little upset at the car wash. I also noticed handprints on the inside of the driver door. A complete look over by service was not done. I would appreciate if the tech thoroughly cleans up after they are done. More
A most positive experience Steve demonstrated his knowledge of the cars he sold and was most professional handling my requests. He was attentive and supportive of my requirem Steve demonstrated his knowledge of the cars he sold and was most professional handling my requests. He was attentive and supportive of my requirements. My experience with all was very positive. More
I love my Lexus! I just picked up my new IS300 and I’m in love! Cal helped match me with the absolute perfect vehicle and I couldn’t be happier! Great customer servi I just picked up my new IS300 and I’m in love! Cal helped match me with the absolute perfect vehicle and I couldn’t be happier! Great customer service and an overall great experience! It’s my first time in a Lexus and I will certainly be a repeat customer. I look forward to having Cal help me the next time around too! More
The best Customer Service I can ever had from Autocenters. 1. Very particular, quick pricing that never changed on the way. 2. Mark always did exactly what he said from the beginning. 3. Loaner car is always 1. Very particular, quick pricing that never changed on the way. 2. Mark always did exactly what he said from the beginning. 3. Loaner car is always available. 4. When the time of pick up the car and all paperwork prepared in advance, so you have to spend like 10 minutes or so for the procedure. Again not just 5 stars, but the exactly kind of service people are looking for. More
a great experience. This was my third purchase of an RX and it couldn't have been easier. Steven Glenwick was knowledgeable, professional and friendly. He answered eve This was my third purchase of an RX and it couldn't have been easier. Steven Glenwick was knowledgeable, professional and friendly. He answered every question with patience and made the entire experience simple and stress free. I would definitely return to Prestige for my next Lexus. More
Great Service and Best Car I Ever Owned I purchased my certified pre-owned 2010 Lexus LS 460 in 2013. It was a good experience and Cal was profession in our transaction. He keeps in contac I purchased my certified pre-owned 2010 Lexus LS 460 in 2013. It was a good experience and Cal was profession in our transaction. He keeps in contact and is available if I have any questions. Service has been second to none. Jeff Lucca has been the service adviser and he is a real professional, knowledgeable and helpful. He is an asset tot he organization. I recommend Cal and Jeff whenever I have the opportunity. I will be a repeat customer. More
The Epitome of Excellent Customer Service I just had my 1st complimentary service on my vehicle, which Mark had an important role in. Mark has been the best service advisor I've ever encounter I just had my 1st complimentary service on my vehicle, which Mark had an important role in. Mark has been the best service advisor I've ever encountered in the 11 years I have been a Lexus owner. I've said it before and I'll say it again, Mark and the amazing customer service he provides is one of the main reasons why I will never drive anything or go anywhere else. Customer Service is everything to me and Prestige is my home of dealerships for years to come. I thank you Mark for all you do for me and I'm sure to other loyal customers. I wish I could give Mark more than 5 stars because he's worth more. More
Happy Client Inside windshield smeared badly. I had to clean it myself later. Only time I was disappointed. Everything was done very efficiently in a short time Inside windshield smeared badly. I had to clean it myself later. Only time I was disappointed. Everything was done very efficiently in a short time More
Friendly, knowledgeable and Meticulous attention to details Michelle was very friendly and patient and made our entire purchasing experience an enjoyable one. She knows her products and answered all our questio Michelle was very friendly and patient and made our entire purchasing experience an enjoyable one. She knows her products and answered all our questions to our satisfaction. She understood our needs and requirements and worked diligently to accommodate us. I especially impressed by her attention to details - showing us how the panoramic roof actually look beautiful on the physical car first thing on our 2nd visit as I had expressed some doubts in our initial visit if it would look like two ugly "holes" on the car roof. More