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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,818 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,818 reviews

November 05, 2022

Brent and Michael were both great in helping me find my new car. Wouldn’t of wanted to work with anyone else! More

by SAMANTHACASTLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Van Aken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Garcia
Nov 07, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 05, 2022

Very prompt, professional service from Jeff Cicero and entire dealership. Clean. Have not been disappointed so far. More

by fspiel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 05, 2022

Management and staffs were very nice and care. Great and pleasant experience with this dealership More

by CONNIEL1993
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Montes, Tae Kwon, Michael Garcia
Nov 07, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 04, 2022

Best place to by Toyota, sales person, Hermes was great in getting us the vehicle that we wanted. The place is very clean, would refer anyone who is buying a Toyota to stop here first! More

by angels4u2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hermes Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Garcia
Nov 07, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Hermes!

November 04, 2022

It is a great experience with Brent ,Mohamed , and the financial manager as well, in their professioal handling the situation and being helpfull. More

by Ismail
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brent Van Aken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Kenawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tae Kwon, Emir (Miro) Besic
Nov 07, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 04, 2022

Uses unfair pricing and marketing ploys. Very greedy with MSRP markup and additional fees. No follow up and hard to contact after making the sale More

by bhooogart-lim
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Blankenship
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Van Aken
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Parra
Nov 07, 2022 -

Prestige Toyota of Ramsey responded

We apologize for your experience. We do not charge any additional fees outside of documentation, sales tax, and DMV. If you have any additional questions, please feel free to reach out to manager Eric St.Hilaire at 551-777-5202

November 04, 2022

Told me I needed a battery. Had it checked out by another mechanic and the battery was not needed. It was above normal. Not good! More

by vanbakof
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Iuculano
Nov 07, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. We'd like the opportunity to speak with you. Please email Raymundo Rivera at rayrivera@driveprestige.com so we could discuss the results from the Battery Tester used.

November 04, 2022

I felt taken care of. They were on top of things and Mr Brody made sure to make me feel that I was the most important part of making this deal More

by mhbitton1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moshe Brody
Nov 04, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! It's a pleasure to know Mr. Brody could assist you and make your experience a memorable one.

November 04, 2022

They provided a visual report with an explanation of the services they deemed necessary for my car. More

by Ahearn329
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystina Sinjari
Nov 07, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the great five-star review! It's a pleasure to know our team could assist you and provide you with outstanding service.

November 03, 2022

Caroline was amazing! What excellent service you provide. When are they making you the manager of that place?!?! 10/10 service experience as always. I will definitely be c More

by Tianaperini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabiola the valet was very nice and professional.
Nov 04, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Caroline!

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