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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,815 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,815 reviews

August 19, 2022

The service that I received on the day that I dropped of my car was fabulous but when trying to schedule my appointment that’s another story. I had to call 5 times and left four messages over a 2 day period More

by DNH1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Aug 22, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call our Service Manager Ron Gwinnett at 201-762-7101

August 19, 2022

Courteous and quick. But sure miss the car wash. The quick service feature at the dealership is nice but it seems to limit work that may be needed and is unknown at the t More

by MARTURCOT
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Aug 22, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call our Service Manager Ron Gwinnett at 201-762-7101

August 19, 2022

Well coordinated efficient courteous service team ! Professional and efficient in diagnosing the problems and quickly fixing them ! Would recommend this service center with confidence ! More

by FJLEE10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Aug 22, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

August 19, 2022

The service reps were all courteous, friendly and professional. It took just a little over an hour to complete the scheduled maintenance work. I have never been disappointed with our service visits More

by WEIRSHIP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

August 18, 2022

Quick and fast car service. My service rep explained all that was required to be fixed and why it needed to be replaced. She also answered all my questions. More

by Fxs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

August 18, 2022

Clean quick good car wash No bagels 😪😭 Reps good at their job Nice waiting area. More

by RICH.ISEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review, Rich! It's a pleasure to know our team could assist you and make your experience a memorable one.

August 18, 2022

Part came I was contacted, set up appointment and went to the dealership and they took care of it! Perfect! More

by markyoss2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

August 18, 2022

Best dealership very clean Emir Miro Besic was very professional and polite I wanted to say thank you More

by Flutvija
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emir (Miro) Besic
Aug 19, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

August 18, 2022

They were not v clear about how much we need to pay upfront when we were ready to sign the lease they dropped a bomb on us More

by JHELUNPK65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jafry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Prestige Toyota of Ramsey responded

Thank you for your feedback. We apologize for any miscommunication. Please feel free to reach out to our General Sales Manager Eric St.Hilaire at 551-777-5202.

August 18, 2022

Very satisfied with the service and the service writer. I have taken my vehicle to Prestige since it was new. More

by JW.WHITE68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
Aug 19, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the five-star review! We're so happy you had such a great experience at our dealership!

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