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Prestige Toyota of Ramsey

Ramsey, NJ

4.7
4,861 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,861 reviews

June 16, 2022

Having my car serviced at Prestige Toyota is always a breeze without any hassle. Service is great. More

by MIABUEDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano, Ron Gwinnett, Gabi Samman, Brian Gregory, Glenn Morato, Stanley Vandervort
Jun 17, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

June 15, 2022

RE: Purchase of 2022 XLE Highlander 6/11/22 I don't think Prestige toyota understands "loyalty" After purch. our 2013 Rav4 through Robert Rago I scheduled an appointment with him on June 11 only to be More

by scottjough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hermes Peña
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Rago
Jun 16, 2022 -

Prestige Toyota of Ramsey responded

Scott, we apologize for your experience. Complete customer satisfaction is always our top priority. Since then, you should have spoken to Ryan about the miscommunication with the check and everything should be handled. If you have any additional questions, please reach out to Eric St.Hilaire at 551-777-5202. Once again, we appreciate your business and your loyalty.

June 15, 2022

Very professional, but way too expensive. They aimed to please and did, other than the price. More

by RICHARDLYNN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Prestige Toyota of Ramsey responded

Thank you for your business and kind words, Richard! Please contact Ron our service manager with any concerns at 201-762-7101.

June 14, 2022

For all repairs to my 2004 4runner, and 2021 Highlander, I trust the technical expertise of the Prestige Service Dept to do the job right. More

by SACCOMANNOJE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback! We appreciate your loyalty to our dealership and we look forward to working with you again in the future!

June 14, 2022

I came here because another Toyota dealership (in Las Vegas) was dishonest and said I needed to repair my engine. I came here, and was told that I didn’t need any repairs at all. I had to pay $50 to be t More

by starrmikeh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know…
Jun 15, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback, Starr. On behalf of the dealership, we do apologize for your less than satisfactory experience. However, we did give you an honest diagnosis of what the vehicle did or did not need. At our dealership, customer satisfaction is our top priority, and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call our Service Manager Ron Gwinnett at 201-762-7101

June 13, 2022

Caroline Siderias and her service team were excellent as always. Top notch and it is very much appreciated More

by ROBERT.T.ALMODOVAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback regarding your recent experience with Caroline! It's a pleasure to know she could assist you and provide you with outstanding service. We look forward to working with you again in the future!

June 13, 2022

Very professional and polite. I like that they kept me informed throughout every step and advised me of things that I needed to take care of. More

by CFonseca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
Jun 14, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're happy you had such a great experience at our dealership and we look forward to working with you again in the future!

June 10, 2022

Great service dept friendly and efficient. Lots of appointment availability. A pleasure to do business with them. More

by Wimpyone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano, Homam "Sal" Salahi, Ron Gwinnett
Jun 13, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

June 09, 2022

As always, Pete was great! Informative from the beginning and no sneaky charges. One bit of feedback- for those waiting, it would be nice to have other channels on the TV besid More

by Coach Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Jun 10, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so happy Pete could assist you and provide you with outstanding service. At our dealership customer satisfaction is always our top priority and we're happy to have met that mark.

June 09, 2022

Glen in the service department was awesome and attentive. Waiting area is great and I love the coffee machine and the selection it has. More

by ANGELGCOLLAZO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
Jun 10, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback regarding your recent experience with Glen!

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