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Prestige Toyota of Ramsey

Ramsey, NJ

4.7
4,829 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,829 reviews

May 30, 2022

Was a bad experience (on phone) once I got their- met Adelina.. I was ready to walk out! But Adelina went above and beyond to get me to 1st stay -2nd at least look at vehicle-3rd get the vehicle to me More

by JDHD75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adelina Humenyuk, Homam "Sal" Salahi
May 31, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Adelina! It sounds like she went above and beyond to assist you and provide you with outstanding service. We truly appreciate your kind words and look forward to working with you again in the future!

May 30, 2022

A wonderful person, has a pretty good knowledge on vehicle specifications and explains with lot of patience. Cheers.. More

by Praveen Reddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Kenawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

May 27, 2022

They are easy to work with. They accommodate my needs, answer questions, and provide recommendations as needed. More

by STACEY_A_BUTLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

May 27, 2022

Price Gouging -> "Market Adjustment Fee of $5000. 00 extra on top of MSRP and all the other fees". Lie -> "Extended Warranty is free", no it wasn't. Had I have not checked initial numbers against More

by iokr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mohammad Ghazoul
Jun 02, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback, Yuriy. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

May 26, 2022

When working with Chris you can be assured that you will receive top notch service. We were lucky to initially get matched up with Chris when we leased our first Toyota. As a result of his going above and b More

by churm
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback! It's a pleasure to know Chris went above and beyond to assist you and make your experience a memorable one. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark. We look forward to working with you again in the future!

May 25, 2022

Promptness, friendly service staff excellent management and super clean environment. High expectations and good job for all service needs More

by rreynes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
May 26, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

May 24, 2022

Always good I’m more than happy thank you to Peterhis the Best I recommend all the services More

by quededy9
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano, Ron Gwinnett, Gabi Samman, Stephen Attardo, Brian Gregory, Glenn Morato, KRISTINA SINJARI
May 25, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review!

May 24, 2022

Will Garcia was fantastic throughout the entire car shopping process. Will took great care of us. Went above and beyond for us. More

by RDG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Trainor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will, Garcia Five Stars
May 25, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Will!

May 24, 2022

I and many others waiting for service we’re told they needed to have other repairs done. It was a hard sell and not just suggestions. My issue was a wheel alignment after 3000 miles on a car barely drive More

by Bphman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not listed
May 26, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call our Service Manager Ron Gwinnett at 201-762-7101

May 23, 2022

You feel like royalty when the door opens and you roll onto the red carpet to get your vehicle serviced. The staff are so friendly and helpful the place is spotless and multiple areas for you to relax in More

by jemnj2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline
May 24, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback! It's a pleasure to know Caroline could assist you and make your experience a memorable one. We truly appreciate your kind words and hope to see you again soon!

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