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Prestige Toyota of Ramsey

Ramsey, NJ

4.7
4,829 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,829 reviews

December 01, 2021

My experience with this organization is that there is zero quality control when it comes to service in the dealership as a whole appears to be mismanaged everyone was more concerned with eating lunch the More

by SCAPESMANN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan Vazquez
Dec 02, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and on behalf of the dealership, we do apologize. Customer satisfaction is always our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please contact our service manager, Ron Gwinnett, at (201)762-7101 to further discuss.

December 01, 2021

Timely service and courteous reception that was followed by informative progress reports that included me in repair decisions. More

by mmccarthy789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Welcome receptionist , Peter Iuculano
Dec 02, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

December 01, 2021

Steve Attardo was very nice and helpful. They checked out my car as well as fixing the tire. More

by JOEFRAS
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Dec 02, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Steve!

December 01, 2021

The initial greeting, reception, service, and service advising by Caroline Siderias are all exceptional. Caroline is an exemplary customer service professional, and I always look forward to her help whe More

by BAYRUM123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! It's a pleasure to know Caroline was able to assist you and provide you with outstanding service. At our dealership, customer satisfaction is always our top priority and we're happy to have met that mark!

November 30, 2021

We were well treated at Prestige Toyota, especially by our salesperson, Andrew Eagle. He related to us in a thoroughly professional but genuinely friendly manner. We were grateful to him all the way thr More

by diana.sidtis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Prestige Toyota of Ramsey responded

Diana, thank you for taking the time to provide such great feedback! It's a pleasure to know Andrew was able to go above and beyond to assist you and provide you with outstanding service. We truly appreciate your kind words and hope to see you again soon!

November 29, 2021

The maintenance on my car was completed quickly and on time. Peter was professional, and gave good advice about car maintenance. I am happy with the completed maintenance and will definitely schedule wi More

by Cathy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Nov 30, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with our team!

November 27, 2021

They are professional and proactive to inform customer for any additional service or repairs are important to be carried out either now or very soon. More

by Anveryshahid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Nov 27, 2021 -

Anveryshahid responded

They are professionals and proactive to service and inform customer for any follow ups.

November 27, 2021

it was new and clean facility and very kind staffMr. it was new and clean facility and very kind staff Mr. Pena was updating the status of the vehicle. More

by mokdong81
Recommend Dealer
Yes
Employees Worked With
Hermes Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 26, 2021

Pleasant and helpful some what programmed a little inflexible determined to complete the transaction quickly More

by Huss123
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mohamed Kenawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammad Ghazoul
Nov 29, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 26, 2021

I love dealing with the service department. I always deal with Caroline Siderias who is always knowledgeable and a pleasure to deal with! I only service my cars at your dealership. I will always be a r More

by PACKAGE66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! We're so happy Caroline could assist you and make your experience a memorable one.

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