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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,815 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,815 reviews

November 12, 2021

Very nice waiting area Very nice customer service Easy Very nice waiting area Very nice customer service Easy access Free coffee Provided updated information More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review, Bob!

November 12, 2021

Unable to make one of the repairs requested. After paying it took 34 minutes to bring vehicle to me. Service assistant did nothing to help. No one apologized for delay or repair More

by RAYDILORENZO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact our service manager, Ron Gwinnett, at (201)762-7101 to further discuss.

November 11, 2021

Jeffrey C. is the best! Great customer service!! Faithful Toyota customer for over a decade! More

by YOANNYL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback! We're so happy Jeffrey was able to assist you and make your experience a memorable one.

November 11, 2021

I brought my car in for service today to Jeff Cicero. He told me it would take 90minutes. I said I had to get back to work could he make it quicker. He did. My car was ready 30 minutes earlier. Love the fre More

by Keenanralph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Prestige Toyota of Ramsey responded

We appreciate you taking the time to provide such great feedback! It sounds like Jeff went above and beyond to assist you and make your experience a memorable one. We truly appreciate your kind words and hope to see you again soon!

November 11, 2021

Everyone I came in contact with was very friendly and helpful , I would recommend to friends More

by MULLANEFORD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano, Stephen Attardo
Nov 12, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 11, 2021

Great service! Easy to schedule, very helpful staff. They set up a loaner car for me as well. Glenn Morato did a great job taking care of me! Will request him again when back for repair work More

by Tyemow03
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
Nov 12, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us! We're so pleased Glenn was able to assist you and provide you with outstanding service.

November 10, 2021

My salesman was very courteous when I leased my car and very helpful. I am very happy with my new car. I am just thankful that I went to your dealership to lease a car. I would recommend my relatives go to More

by TRACK32452
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jafry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RYAN STEWART
Nov 11, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so happy to hear you had such a pleasant experience at our dealership and we look forward to working with you again soon!

November 10, 2021

Jeffrey Cicero provided excellent service for me. he was very professional and courteous. Very nice man. More

by SUNJAYSGRS
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Jeffrey!

November 09, 2021

Organized, thorough and prompt. Have found the service to go as expected. Seems like a tight department. More

by Jimjtis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Nov 10, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so happy you had such a great experience at our dealership and we hope to see you again soon!

November 09, 2021

Although I have leased 4 Toyotas before the RAV 4 that I know own I never brought my vehicles to Ramsey Toyota for service because I live in Rockland. I scheduled a 7:15 AM appointment on my day off. Fr More

by Linda
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Nov 10, 2021 -

Prestige Toyota of Ramsey responded

Linda, we appreciate you taking the time to provide such great feedback! It sounds like our team went above and beyond to assist you and ensure your experience was a pleasant one. Customer satisfaction is always our top priority and we look forward to working with you again in the future!

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