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Prestige Toyota of Ramsey

Ramsey, NJ

4.7
4,829 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,829 reviews

November 18, 2021

Excellent people skills. Especially Hermes. Professional guidance. They take the time needed. Finance colleagues as well very efficient More

by ldesomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hermes Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tae Kwon
Nov 19, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so happy you had such a great experience working with Hermes and we look forward to seeing you again soon!

November 17, 2021

Chris is great. He knew what car was right for us. He truly cares about his clients and goes way beyond expectations. More

by misupah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Chris!

November 17, 2021

Great service! I am very happy with my Tacoma. The dealership made sure I was a happy customer. More

by KRISTENOMARA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miro
Nov 18, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the great feedback, Kristen! We're so happy you had such a great experience at our dealership and hope you love driving around in your new Tacoma!

November 17, 2021

My car was towed to the service center needing a new transmission. Jeffery did a great job keeping me informed of the delivery of the part and then the status of the repair. The new transmission seems t More

by Elysebland2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Jeffrey!

November 16, 2021

Over 3 hrs for an oil change and wiper blades? With a 7AM appointment! Oh, and charged for a rear wiper blade that wasn’t installed. Steve was helpful in getting the refund back on my card. More

by rich.mario3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Nov 18, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and on behalf of the dealership, we do apologize. Customer satisfaction is always our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please contact our service manager, Ron Gwinnett, at (201)762-7101 to further discuss.

November 16, 2021

Booked online through the dealer’s website and when I arrived was told I didn’t have an appointment. Despite showing them the appointment in my iPhone calendar that was added by their system they insiste More

by mwn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown person
Nov 18, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and on behalf of the dealership, we do apologize. Customer satisfaction is always our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please contact our service manager, Ron Gwinnett, at (201)762-7101 to further discuss.

November 15, 2021

Service was good and Jeffrey was helpful in keeping me informed of what was happening with the service of my car. More

by EUFERS
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback! It's a pleasure to know Jeffrey could assist you and provide you with outstanding service.

November 15, 2021

Very pleased with the service I received. The job was done in a timely fashion and the car is running beautifully More

by JHODDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Nov 16, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 15, 2021

Very friendly, helpful and attentive. Dropping off and picking up my car was very easy. More

by marialav14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 15, 2021

I like this dealership a lot. Nice personnel and an excellent operation. My main objection is with Toyota. I bought my tires from another dealership when I lived in Passaic county. I could have boug More

by TONTO427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Prestige Toyota of Ramsey responded

Thank you for your positive feedback regarding your experience at our dealership. We appreciate the continued support and business. We apologize for the dissatisfaction with Toyota, unfortunately the dealership does not control Toyota policies. If you'd like to contact our service manager he'd be happy to speak with you further. Ron Gwinnett, at (201)762-7101.

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