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Prestige Toyota of Ramsey
Ramsey, NJ
4,815 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Verified Customer
October 12, 2021
Powerful clean appreciate good interesting friendly polite welcoming considerable respectful favorite comprehension acceptable nice place educated polite welcoming considerable respectful favorite comprehension acceptable nice place educated More
by leniquecemep
October 12, 2021
I am disappointed that I had to pay $150 service fee for something that I could of been told prior whether it was covered under my extended warranty that I paid an additional $1800 for. As well I asked for something that I could of been told prior whether it was covered under my extended warranty that I paid an additional $1800 for. As well I asked for an oil change that came out to $90 and when I checked the receipt it was because a knew filter was put in without asking me prior. So I am disappointed with these services and am in considering going to a different Toyota service center. More
by jantolino4820
Employees Worked With
Stephen Attardo
October 12, 2021
Only with an x-wrench and the use of hands and feet was I able to remove a tire lock and several lug nuts. A similar problem arose after my last service when, 500 miles from home, even with a borrowed x-wren able to remove a tire lock and several lug nuts. A similar problem arose after my last service when, 500 miles from home, even with a borrowed x-wrench I couldn't remove any wheel after my previous rotation without help from a mechanic. Your records should bear this out. Service advisor Glenn Morato was polite and I trust the oil was changed, but whomever rotates wheels bears watching More
by hjmunck
Employees Worked With
Glenn Morato
October 11, 2021
We have been leasing our vehicles from this dealership for many years. The service has always been wonderful. I just had a tire replaced on my 2019 Camry. The service person that helped me couldn’ for many years. The service has always been wonderful. I just had a tire replaced on my 2019 Camry. The service person that helped me couldn’t have been more friendly and efficient. More
by GODDUTCH
Employees Worked With
Sorry. Forgot service man’s name
October 11, 2021
Staff are friendly and helpful. My service advisor patiently explained what needed to be done and what could wait. Facility is clean, bright, and comfortable. Thank you! patiently explained what needed to be done and what could wait. Facility is clean, bright, and comfortable. Thank you! More
by Ness
Employees Worked With
Peter Iuculano
