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Prestige Toyota of Ramsey
Ramsey, NJ
4,829 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,829 reviews
September 17, 2021
I love this dealership, especially the service department. They are friendly, courteous and will fit you in for service on short notice when needed. Caroline is the best service representative. department. They are friendly, courteous and will fit you in for service on short notice when needed. Caroline is the best service representative. More
by BSTEWART122
Verified CustomerEmployees Worked With
September 17, 2021
Quick turnaround to schedule an appointment and very convenient to get in and out when service is needed it convenient to get in and out when service is needed it More
by Mauricio
Employees Worked With
September 17, 2021
I haven't received the number plate yet. Hermes never gives me the shipping info. gives me the shipping info. More
by HA
Employees Worked With
September 15, 2021
Had an emergency drop off, a vacuum pump valve failed Fixed the next morning All great failed Fixed the next morning All great More
by FredW
Employees Worked With
September 15, 2021
My service advisor, Peter, was outstanding!!All my car’s My service advisor, Peter, was outstanding!! All my car’s issues were resolved and his constant communication was very refreshing Would highly reco My service advisor, Peter, was outstanding!! All my car’s issues were resolved and his constant communication was very refreshing Would highly recommend this dealership More
by Frank
Employees Worked With
Peter Iuculano
September 15, 2021
I scheduled to visit the place to trade my toyota with a new one, I drove 1 hour to get to the dealer , Carlos was standing by the door and as soon as I got in and explained to him why I was visiting the st new one, I drove 1 hour to get to the dealer , Carlos was standing by the door and as soon as I got in and explained to him why I was visiting the store, he tried to explain to me the price is so high because of lack of inventory and he didn't want to waste his time to negotiate the trade. I left the store but before leaving,I returned to the front desk just to let them Know I was present at my appointment. Again he saw and walk towards me, when I was talking to receptionist and said to receptionist I already helped him, then told me , "I told you it has no benefit for you to trade your car" and began to start repeating what he told me before. May be he was right and try to explain the situation honestly, but It was very unpleasant experience and an unprofessional act to reject a customer at the front door without trying to make him satisfied. He could have at least offered a seat or calculated the numbers to show the trade situation in numbers and then let the customer decide. More
by Mo.
Employees Worked With
Carlos DaSilva
