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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,817 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,816 reviews

June 01, 2021

I am a new customer. Thank you for having a lock box for I am a new customer. Thank you for having a lock box for off hour drop offs. It makes getting service very convenient. Interstate Toyota doesn’t More

by RW1468
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us! We truly appreciate your business and hope to see you again soon!

June 01, 2021

It was the best experience with a dealership we have ever had. We had found a used car online that they were offering and within minutes of our inquiry, we heard back from them. We negotiated a price withi More

by Melonie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Prestige Toyota of Ramsey responded

Melonie, we can't thank you enough for your kind words! It sounds like Andy went above and beyond to assist you and make your experience an unforgettable one. At our dealership customer satisfaction is our top priority and we're happy to have met that mark with your experience!

June 01, 2021

Very professional & friendly staff. They were all very accommodating even offered us some lunch/sandwiches since it was around lunch time. Very happy with the transition. More

by kack0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tae Kwon, Ruddy Balbi
Jun 01, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

June 01, 2021

Bought used Toyota Camry last week Very satisfied with Bought used Toyota Camry last week Very satisfied with the car and the price And want to thank you ti John Parra for all his help Bought perfec More

by mariyasolomchak
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hermes Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tae Kwon, John Parra, Ruddy Balbi
May 12, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

Jun 01, 2021 -

mariyasolomchak responded

Bought perfect Toyota Camry, very satisfied 👍🏼 Update on my experience So a week after I bought Camry I looked through all documents. And I noticed that my name and birthday on it was wrong!! I truly don’t understand how this could happen. We waited 4 hours for them to prepare my documents and they do take additional money for that, but they failed to simply copy my information from id !!!! We were too tired that evening because we waited too long, that is why I didn’t check were the info correct. Well, to be honest I didn’t eve think that they will make those mistakes! So after I called them saying about their mistakes, it took them 5 days to send me new documents for signature! And of course, they failed to send my plated, even though they promised that I will receive it on time! So now I ended up with an expired temporary and no idea how I’ll get to my work!!

June 01, 2021

Great service, friendly personal, helpful. I went to buy a car and was the best decision to go prestige Toyota of Ramsey. They are great!! More

by carlos_marte083
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osiris, John Parra
Jun 01, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

May 31, 2021

reliable, well trained, professional- always courteous and friendly and willing to listen— never a major problem— they also are well organized and systematic with customers More

by SCHONEY07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us! It sounds like our team went above and beyond to assist you and make your experience one to remember!

May 31, 2021

The person at the desk explained the procedure involved in the recall and estimated the time needed pretty accurately. Krystal mentioned that in July I needed to bring the car in again for an oil change an More

by normalapp4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal
Jun 01, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! It's a pleasure to know Krystal could assist you and provide you with outstanding service!

May 31, 2021

Prestige Toyota of Ramsey is the best , I did some service at the dealer were I Leased my highlander ,but there is no comparison .Thanks More

by HERSHEYIND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian,
Jun 01, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

May 30, 2021

My experience at getting my highlander serviced was top notch. Stephen my service manager kept me well-informed and was super helpful to deal with More

by A1MANFREDONIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Jun 01, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

May 29, 2021

Went in for a warranty paint job. Courteous and fast. I had to wait for an available loaner car and that delayed the needed repair. Was worth the wait. More

by Gwmitsch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Nugent, Stephen Attardo
Jun 01, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

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