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Prestige Toyota of Ramsey
Ramsey, NJ
4,816 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,816 reviews
May 29, 2021
$700 “documentation” fee for purchasing a leased car rather than leasing again or turning it in. No mention of that in the contract! And insisted that my parents in their 80s had to come to the dealer rather than leasing again or turning it in. No mention of that in the contract! And insisted that my parents in their 80s had to come to the dealer for this-your team should be proud More
by Sgcjm
Employees Worked With
TBD
May 29, 2021
I brought my car in to fix a recall issue. I added other items I wanted work done unrelated to the recall. The service dept was great, from making the appointment to keeping me updated on the progress of th items I wanted work done unrelated to the recall. The service dept was great, from making the appointment to keeping me updated on the progress of the service. Very pleased with the service that I received. More
by KIMPLEARY
Verified CustomerMay 29, 2021
Great service! Jeffrey from service and Tiana with the loaner cars were professional and understanding. Kept me updated with the work progress on my car. loaner cars were professional and understanding. Kept me updated with the work progress on my car. More
by Anncerissa
May 28, 2021
Staff is good. Still have not received a response on what they are going to do finish fixing the car; so, it can pass inspection. It has been a few weeks. what they are going to do finish fixing the car; so, it can pass inspection. It has been a few weeks. More
by MDM2BARRY
Employees Worked With
Rosse Diaz-Portes, Ruddy Balbi
May 26, 2021
Good location, but moving back to dealership,Always Good location, but moving back to dealership, Always clean and friendly service with good amenities if you are waiting. A A A A A A Good location, but moving back to dealership, Always clean and friendly service with good amenities if you are waiting. A A A A A A More
by STH5165
Employees Worked With
Peter Iuculano
May 26, 2021
This was a seamless process and given that I am in Iowa, it was greatly appreciated. I have recommended this to my friends and family. it was greatly appreciated. I have recommended this to my friends and family. More
by MOMMEH4
Employees Worked With
I am not sure who handled my transaction, it was done through driveway.com.
May 26, 2021
Great all around. Service is good, staff is friendly, polite and considerate. The customer waiting area is big, roomy and comfortable. An overall good experience. polite and considerate. The customer waiting area is big, roomy and comfortable. An overall good experience. More
by TANK0557
Employees Worked With
Stephen Attardo
May 25, 2021
The wait was only an hour. The 9 point inspection was done. Everything was explained to me including what should be done during the next service appointment. Excellent service! They also washed my car. done. Everything was explained to me including what should be done during the next service appointment. Excellent service! They also washed my car. More
by Marie S.
Employees Worked With
Peter Iuculano
May 24, 2021
Krystal was a attentive customer advocate. She pursued several different strategies in order to ensure I received what I deserved under my extended warranty. I was extremely happy with the level of servic several different strategies in order to ensure I received what I deserved under my extended warranty. I was extremely happy with the level of service that I received. More
by JOHN_ZANETTI
Employees Worked With
Krystal Nugent
