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Prestige Toyota of Ramsey

Ramsey, NJ

4.7
4,830 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,830 reviews

April 18, 2021

Very efficient and professional. Made purchasing my lease vehicle easy. Hermes Pena was knowledgeable and helpful. Even with Covid restrictions, the experience was without difficulty. More

by fitzgerae
Recommend Dealer
Yes
Employees Worked With
Hermes Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruddy Balbi
Apr 19, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your most recent experience with us!

April 18, 2021

The staff was great especially Christ, Eric, and Ruddy they are very professional. I'm so happy with my car. Thank you so much, Christ. More

by daphneyfelix81
Price
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric StHilaire, Ruddy Balbi
Apr 19, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your most recent experience with us!

April 17, 2021

Andy does not disappoint! We bought two vehicles in the past 6 months, and both times Andy was professional, knowledgeable and sold us what we wanted, and what right for us. He always goes above and beyon More

by AJUETT11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! It's a pleasure to know Andy was able to assist you and make your experience one to remember!

April 17, 2021

I have been taking my leases here for years. Never a problem. Comfortable waiting room situation with coffee and snacks. Loaners available. Work done in a timely manner. More

by KPAQUETTE88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano, Ron Gwinnett, Gabi Samman, Krystal Nugent, Stephen Attardo
Apr 19, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your most recent experience with us! We truly appreciate your kind words and your loyalty to your dealership over the years!

April 17, 2021

Bought a Corolla from this dealership working with Chris and it was a tremendously easy car buying experience. I was looking for a simple and honest process and Chris made us feel extremely comfortable thro More

by ryt15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your most recent experience with us! We're so happy Chris was able to assist you and provide you with excellent service!

April 16, 2021

Positive experience with Prestige Toyota Service! I contacted them with a sudden problem with my RAV 4 and was able to schedule an appointment to bring the vehicle in right away. They quickly diagnosed More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Apr 19, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review, Brian! We're so happy you had such a great experience at our dealership!

April 16, 2021

Deal was easy and all people were nice to deal with. My only complaint would involve the deal I received for my trade in. According to Kelly blue book I should have received a lot more for my trade. More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Parra, Chris Wilson
Apr 19, 2021 -

Prestige Toyota of Ramsey responded

Lisa, thank you for taking the time to provide your feedback. Sometimes KBB is not indicative of the exact condition of the vehicle once it is physically appraised by an appraiser. We try to put market value for every vehicle we look at. If you have any other questions, please feel free to call our manager Tae Kwon at 551-777-5202. We do appreciate the opportunity you gave us to sell you a car here at Prestige Toyota of Ramsey.

Apr 19, 2021 -

Lisa responded

In the end all was okay. However, the first offer for my used car was offensive. I was ready to go to another dealer when suddenly, another person came up with a higher price. I just didn't want to play that game and it was the only negative aspect of the transaction.

April 15, 2021

Excellent staff, very professional and friendly. Clean waiting areas and bathroom following COVID-19 guidelines. Prices could be better and lower. Good service in general. More

by rama2422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristy
Apr 16, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your most recent experience with us! We truly appreciate your kind words and look forward to working with you again soon!

April 15, 2021

Although I didn't get exactly the car I wanted, I am very satisfied with the car I got. My main memory of the experience is the many hours spent waiting. Couldn't things be better prepared? For instance, cou More

by handlwinter
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos DaSilva, Chris Wilson
Apr 16, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. We truly appreciate your business and we're happy to hear you're satisfied with the vehicle you purchased. We strive for customer satisfaction and are continually working on our process to lessen the wait time, so your feedback is greatly appreciated. Feel free to reach out to Tae Kwon or Thomas Blankenship if there are any additional concerns.

April 15, 2021

Can't give you a rating about the service at Toyota without writing an essay? OK. But then I'm graded by how many words I use. Well, somebody came up with a pretty dumb idea, but then again... someon More

by BILLFINLEY500
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Apr 23, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback, BIll. We apologize for the inconvenience and look forward to working with you again in the future.

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