
Prestige Toyota of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The truth is, I can only thank God for allowing me to know the best toyota prestige vehicle dilier, I am satisfied with your good services, thank you Hermes Peña, thank you Gabriel Bueno for being so eff know the best toyota prestige vehicle dilier, I am satisfied with your good services, thank you Hermes Peña, thank you Gabriel Bueno for being so efficient and getting me to be mounted on the vehicle today dream #the best of NJ More
Good experience, Rob was straight forward and easy to deal with. Only downfall was spent almost 5 hours in total within the dealership, most spent waiting for paperwork. deal with. Only downfall was spent almost 5 hours in total within the dealership, most spent waiting for paperwork. More
My recent experience getting my car serviced was actually quite pleasant. Jeffrey set the tone by being so personable and accommodating. He was truly professional and created a relaxing atmosphere. Keep up quite pleasant. Jeffrey set the tone by being so personable and accommodating. He was truly professional and created a relaxing atmosphere. Keep up the great work! More
Great service. Extremely satisfied very helpful and every polite. They went out of their way to get me situated and leaving the dealer with a great truck every polite. They went out of their way to get me situated and leaving the dealer with a great truck More
I can only speak positively of the service area. The advisor, Gabi has always been professional, in every way. The service tech, Mickey was terrific also. Both of them “ picking up the “ that sales d advisor, Gabi has always been professional, in every way. The service tech, Mickey was terrific also. Both of them “ picking up the “ that sales did not do, explaining various items on the car. Both of them, wonderful assets to this dealership. More
Gabi Samman provided superb customer service. He communicated openly, sent frequent updates regarding the vehicle and was friendly and courteous throughout our interaction. He answered all of my que communicated openly, sent frequent updates regarding the vehicle and was friendly and courteous throughout our interaction. He answered all of my questions honestly and completely. Overall great experience. More
I dropped off my car to get a new key fob and have the tires rotated. I was also offered a complementary vehicle inspection which I accepted. The next day I got a phone call that the car was ready and tha tires rotated. I was also offered a complementary vehicle inspection which I accepted. The next day I got a phone call that the car was ready and that the brake pads had about 5000 miles left on them. I picked up the car but they couldn’t find the vehicle inspection report, Which was unfortunate since I wanted to see the measurements on the brake pads. Because they lost the report, they offered me a free Siriusxm subscription which I thought was a nice gesture. The cost of rotating the tires was about $50, which I thought might of been a little pricey. The price for the key replacement, $400, is obscene. More
Friendly, accurate service, routine maintenance and check of reported problems. I don’t have any additional words to add to this review.Nothing more to add to this review. of reported problems. I don’t have any additional words to add to this review.Nothing more to add to this review. More
They brook my hood latch and said they didn't so went half on cost. Told me I needed spoke plugs .when I proved had them changed and were supposed to last 100 miles he advised never look at the plugs s j half on cost. Told me I needed spoke plugs .when I proved had them changed and were supposed to last 100 miles he advised never look at the plugs s just assumed. Said I needed wheel alignment I had checked somewhere else was nothing wrong. Told me front breaks will cost $600. I had done for 275. Needed a tire sensor replaced was advised it would cost 150 to check.as had to put on machine.I had done for 45 He had a hand held gadget which checked each tire did not have to be put on a machine. Jeffrey figured I was an old lady so was trying to take advantage More