
Prestige Toyota of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I highly recommend a visit to Prestige Toyota in Ramsey. This was my first Toyota purchase and I had a great experience thanks to helpful staff! This was my first Toyota purchase and I had a great experience thanks to helpful staff! More
I can’t say enough about my experience at Prestige Toyota. This is my second Highlander from them and I would not go anywhere else. The minute you walk through the door, from start to finish, you are Toyota. This is my second Highlander from them and I would not go anywhere else. The minute you walk through the door, from start to finish, you are treated like you are the only person in the dealership. Everything is extremely personalized. My salesman Cliff, knowing I had knee surgery, made sure he took care of everything beforehand so that I would not have to make any unnecesssy steps. Who else does that? Do not go anywhere else to purchase your vehicle. Come here. And I won’t be piggish...I’ll share Cliff!! More
Walk in, 5min Chris greets me. Sit dwn & n 1hr left dep. Thnks Chris. Fab-experience. Gd ppl. Great place. Business taken care of. Thanks Thnks Chris. Fab-experience. Gd ppl. Great place. Business taken care of. Thanks More
Only in for oil change tire rotation multi point inspection. A concern I have is that many of the service advisers / writers are no longer there at Prestige. That makes me wonder why they left to an inspection. A concern I have is that many of the service advisers / writers are no longer there at Prestige. That makes me wonder why they left to another dealer. I have used Caroline S before great for the dealership. But many new faces. More
Krystal was great. She was very pleasant and kept me well informed every step of the way. The wait time was less than I expected and the technician gave a thorough report. informed every step of the way. The wait time was less than I expected and the technician gave a thorough report. More
I brought my vehicle to Prestige Toyota to have a recall performed. Krystal and team did a great job and kept me informed at every step. Excellent experience. performed. Krystal and team did a great job and kept me informed at every step. Excellent experience. More
I came into prestige Toyota as a first time car buyer and Rob Roque helped me find the perfect car for me without the haggling I was expecting from a normal salesman. Rob Roque helped me find the perfect car for me without the haggling I was expecting from a normal salesman. More
Gabi was excellent. He kept us abreast as to what is going on and when to expect our vehicle. I gave a service rating of only 4 stars as the tow service took 2 days to get my car to tow it to the Toyot going on and when to expect our vehicle. I gave a service rating of only 4 stars as the tow service took 2 days to get my car to tow it to the Toyota dealer and every time he called to say he will come at 9 a.m. or 12 p.m., he would show up at 12 a.m. or 4 p.m. respectively. He would show up almost a half day later. More
Technician did not fully diagnose the issue resulting in delay in the return of the vehicle. The vehicle upon return had grease and hand prints on the headliner due to the work performed. A followup visit t delay in the return of the vehicle. The vehicle upon return had grease and hand prints on the headliner due to the work performed. A followup visit to clean the car was offered but it should have never been released in that condition. Service writer did a good job managing the issue from a customer service standpoint. More