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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,815 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,815 reviews

November 24, 2020

Great service, sales person very knowledgeable, friendly answered all our questions regarding functions of all features. Will definitely recommend to relatives and friends. This is the second car we bought More

by quinmira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tae Kwon, Mario Calle
Nov 25, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us! We truly appreciate your kind words and look forward to working with you again in the future!

November 23, 2020

Always fast efficient service from these guys. Great customer service, friendly, they know what they're doing. Comfortable waiting room reasonable prices. Best place for Toyota service More

by HG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Prestige Toyota of Ramsey responded

Thank you for your review and 5 Star rating for Jeff Cicero Ron Gwinnett Service Manager Prestige Toyota of Ramsey

November 23, 2020

Gabi is very proactive, courteous and professional- keep customer I formed of progress of service. A pleasure to work with since I purchased my Supra. More

by jeanninebarbetti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Nov 25, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so happy to hear you had a pleasant experience working with Gabi and we look forward to seeing you again in the future!

November 23, 2020

5 stars for my Sales Consultant Rosse Diaz-Portes!She 5 stars for my Sales Consultant Rosse Diaz-Portes! She was very attentive and knowledgeable throughout the whole process. She even personally fille More

by Tim.Scholz12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosse Diaz-Portes
Nov 23, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback, Tim! We're so happy Rosse could assist you and provide you with such great service!

November 23, 2020

Excellent service advisor ! Krystal was very friendly and kept me informed of all time frames, made sure I knew what was going on and when. Hope to have her next time I’m back! More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Nugent
Nov 23, 2020 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to write a review on your recent experience with Krystal. Ron Gwinnett Service Manager Prestige Toyota of Ramsey

November 23, 2020

Gabi is an excellent service advisor to help service my vehicle. I would definitely go to recommend him again to service my car! No complaints about my experience at the service department! More

by NALMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Nov 25, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Gabi!

November 23, 2020

I had a great experience with Cliff as my salesman. He was very friendly, knowledgeable, and patient with me. Chris was great when it came time to fill out all the paperwork. Will definitely recommend thi More

by mjdavis1022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Montes, Chris Wilson
Nov 25, 2020 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide such great feedback! It's great to know Cliff and Chris could assist you and provide you with such great service. We truly appreciate your kind words and look forward to seeing you again in the future!

November 22, 2020

The Certified Pre-owned inspection sheet said there were no dents but there was a 6” dent on the back hatch. I didn’t see this because I saw the car in the rain and at night. When I noticed it later, I disc More

by ascheng
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Edmund Ruela
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos DaSilva
Dec 01, 2020 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for the experience you had. We would hate to lose you as a valued customer so please feel free to call Eric St.hilaire at 551-777-5202 for any future help.

November 21, 2020

Well I have bought four cars from this dealer it is a good dealer , but this time I’m not too happy with it when I receive the car it was in clean the right way ,I was missing the lock for the Wheels and More

by CDELEON22D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Rago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Bueno
Nov 24, 2020 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of our dealership, we do apologize for the items missing. Typically once cars are traded in, we quickly try to get the vehicle reconditioned for sale. We're happy to offer you a new set of wheel locks. Feel free to call the General Sales Manager Eric St.Hilaire at 551-777-5202

November 21, 2020

Awesome!!!I brought in my 2019 Rav4 Hybrid in November Awesome!!! I brought in my 2019 Rav4 Hybrid in November of 2020 for the 15K service and two warranty issues to Prestige Toyota of Ramsey. This deale More

by pondhillsandi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Gwinnett, Krystal Nugent
Nov 23, 2020 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide such positive feedback! We're so pleased that our team went above and beyond to ensure your experience was a five-star one! We truly appreciate your kind words and look forward to seeing you again in the future!

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