Prestige Toyota of Ramsey

This is my first Toyota. Very friendly and professional staff. Robert was a pleasure to work with. Nice working with Prestige Toytota in Ramsey, New Jersey. staff. Robert was a pleasure to work with. Nice working with Prestige Toytota in Ramsey, New Jersey. More

Poor customer service - after being told a routine service would take 90-115 minutes to complete I waited - 2 hours later my car was still not completed not was I notified it was delayed. At that poin service would take 90-115 minutes to complete I waited - 2 hours later my car was still not completed not was I notified it was delayed. At that point I asked personnel on site and was told it was delayed and in fact my service had not even been started. Since I had a prior engagement, at that point I took my car and left without the service being completed. I will give that service location 1 more try only before I take my business elsewhere. They should have informed me at the beginning or at the least during my wait as they had my cell phone number to call or text. More

Excellent service by Caroline and repair department. Caroline listened to my problem and it was repaired in a timely fashion. I would recommend your service department. Caroline listened to my problem and it was repaired in a timely fashion. I would recommend your service department. More

Excellent customer service. No haggling, they really try their best to get you the best deal possible. Shout out to Hermès Peña who went the extra mile to make sure I got the deal I wanted and to make sure their best to get you the best deal possible. Shout out to Hermès Peña who went the extra mile to make sure I got the deal I wanted and to make sure the transaction went smoothly. More

No pressure or hassles. No shady business. I was please to have left the dealership with the vehicle I had been searching for. Thank you to John Parra and Edmund Ruela as well as the finance associate. to have left the dealership with the vehicle I had been searching for. Thank you to John Parra and Edmund Ruela as well as the finance associate. More

I am always very happy with the assistance I get and the service my vehicle receives here. I always experience professional, courteous and helpful staff. service my vehicle receives here. I always experience professional, courteous and helpful staff. More

I make my service appointments online as it is convenient & easy; I usually get the day & time that I want. All services were done as requested, my car was ready quickly & the prices are fair & competitive. & easy; I usually get the day & time that I want. All services were done as requested, my car was ready quickly & the prices are fair & competitive. More

Very friendly staff. Very knowledgeable and helpfull giving advice when car service is needed. Customer waiting room very comfortable to stay and wait while getting car service. Most importantly I’m abl giving advice when car service is needed. Customer waiting room very comfortable to stay and wait while getting car service. Most importantly I’m able to get a loaner car when I need one More

Our lease was coming to an end and we needed to decide whether to buy a new car, buy a used car or buy out our lease. Andrew Eagle stepped us through the options and we are thrilled that we decided to k whether to buy a new car, buy a used car or buy out our lease. Andrew Eagle stepped us through the options and we are thrilled that we decided to keep OUR car. Very fairly priced. Superb Service. Chris Wilson in Finance was also great to work with. More

High pressure, DISHONEST sales people is what you will get from Prestige Ramsey. Eric StHiliare (the manager) & Robert Rago (salesman) cheated us out of an electronic key that costs $500-600. Bought a bra get from Prestige Ramsey. Eric StHiliare (the manager) & Robert Rago (salesman) cheated us out of an electronic key that costs $500-600. Bought a brand new Camry SE at a premium, in March, just prior to showrooms closing for the Covid lock down. Got an "We owe You" for a second electronic key because they could not find it. Every time we called we were given the run around and told that the show room was closed or Rago was not available. Finally someone told us early July that we could pick up the key, but when we got to the showroom we were told by Rago that it was not there and that he had forgotten about the "We owe you" items and to come back at a later date. Unfortunately we lost our car in August so we went to buy a second car from the dealership and asked for the owed items, they said they would not give us the owed key unless we bought another car from them. Horrible, rude people & experience. Yani Lora was also horribly rude to speak to as soon as she heard we may not buy a car from them. Will never go back to this dealership even though they are closest to us. Should have looked at the reviews, they clearly have cheated people repeatedly. More